If you're "My Documents" folder sits at a different address than the original one [C:\Users\User\Documents] then you have to move the folder following the workaround here: http://forums.ubi.com/showthread.php...ash-Workaround
Also, if you have troubles by simply launching the game and the Launcher gives you some errors, please right them and describe the problems to the support team at http://cs.ubi.com