1. #1

    3 years later and Toy Soldier War Chest is still unplayable

    I bought toy soldiers war chest when it released on 8/11/2015 (US date) after the first patch the very next day the game became broken and unplayable, upon getting to the main menu you have no control of the game.
    We were promised a fix for the game breaking issue and still have not received it.

    A ton of people are still buying the game not knowing this issue exist

    ^^^Most of the user reviews on Xbox are complaining about the game being unplayable with a good chunk of them being around the same time I am making this post^^^

    And some people like myself have tried to go back to it and play only to be disappointed by the fact that this is still a issue.

    The only temporary fix I know of is changing a date setting to the date "August 1st 2015" but it only applies to PlayStation users and still locks them out of multiplayer.

    Seeing as how this happened the day after release and hasn't been addressed at all in 3 years... AND IS STILL BEING SOLD... I think it's safe to say it's false advertising.
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  2. #2
    I felt like I should add this information..

    On initial start-up the game works IF you decide to play the tutorial... And never stop playing the campaign

    As soon as you quit out the game becomes broken like everyone else's.. it prevents you from interacting with the main menu after the "Press start" screen
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  3. #3
    I redownloaded the game and even nuked my save file, which allowed me to play the tutorial, after which I customized my troops, only to be stuck at the main menu.

    How has this never been fixed or even acknowledged?
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  4. #4
    Is this an issue ONLY on Xbox One S consoles or is it also on Xbox One Gen 1 and Xbox One X consoles? I have only heard mostly this on Xbox One S consoles.

    I just got a reply back from support today on this....

    "Vncent C @Ubisoft Support wrote: Mar 20, 2020 at 01:35 AM EDTThank you for contacting Ubisoft Customer Support.
    We are aware that some players may have encountered technical issues with the game, specifically freezing in the main menu. We are looking into this issue.

    We apologize for any inconvenience.

    Vincent C.
    Ubisoft Support"

    If anyone wants to continue to play this even though there is a freezing menu.do the following.
    1. Turn off your network and go offline on your Xbox One S console.
    2. Reboot!
    3. Go and change your time/date settings to Jan 1 2015.
    4. Start up the game and play all your levels. *Do NOT turn back on your internet or it will sync the current time/date and freeze up the menu again* After you are doing doing your challenges, etc. you can THEN turn back on your network and go back online on your Xbox One S console. All info will sync back to Xbox Live and no data will be lost. Even my achievements transferred when I was offline.
    5. Enjoy this again until they fix this issue. The game CAN accept multiplayer invites as normal co op and against. You just cant use the menu at all but it works! Tested and proven.

    I hope this helps those out there with this issue.
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  5. #5
    Status update: I tried mine today and it now able to pass the frozen Main Menu. So there must have been a fix sent out. I can confirm now that my Xbox One S will play this without freezing. My other Xbox One friends also have their games working as well as of Aug 7th 2020. So everyone try your game again!
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