[Ubisoft_Account]game not showing up in library | Forums

[alank0]

I am having the same problem with The Crew Wild Run, bought the game but it says the same thing...

[IPhoneLoser123]

i bought ac2 a while ago and just tried to play it but its not in my library and the key doesnt work. any way someone could check my account or send me a new key? bought on steam

[jcat2_0]

I got rainbow six siege on steam and linked it to a guest account i cant access. if i find the key can i use it to link it to my uplay account? if so, where can i find the key?

[UnderScorePT]

I had Rainbow Six Siege installed a few months ago but then I uninstalled it and uplay.
Today I installed Uplay again but my Rainbow Six Siege doesn't show up in my Games list.

[mightypig69]

kdear goobysoft, i bought rainbow six siege from g2a today and enetred the code to uplay and it said the game is now activated
So is there a really good readon why the damn game is not in my library

[HeDz_DarkNeZz]

Hey,

I've bought the activation key on G2A.com and activated it on Uplay. The windows popped away and when I tried to activate it again. It didn't work anymore. And it isn't in my libary either.

[DefyRoyalz]

My friend helped me make this account and got me R6S and For Honor as a gift,it shows that he has legally bought both games in the Ubisoft club site,but the games are just not showing up in the Uplay client! I have tried reading your support forums but they are not helping at all! I cannot find any hidden games button nor restarting my PC or relogging into the account has worked! Honestly this is just daylight robbery!

[UbiMorning]

Hi there DefyRoyalz. I just looked into your account. You do have Rainbow Six siege activated on that account. However, I can only find the For Honor version from the free weekend. Did your friend purchase the games on your account? If so, please make a ticket with uncropped screenshots of an email receipt for the games purchased under your account name. Thanks!

[michalorestes]

I just bought Assassin's creed origins through Ubisoft's Uplay application on Windows but I am unable to download the play because it is not showing up in my games library.
Also, there was no confirmation of the purchase from ubisoft, I only received e-mail from paypal confirming that I my account has been debited.
Game is shown in my order history.

What's going on?

[AOD_lijabaan]

Hello Ubi,

I just bought Tom Clancy's The Division Gold Edition while it was 70% off.
I did not get a code or anything and it's not showing up in my library, what do I do now?