Missing Rewards from KTM Event 4th week | Forums

[clarknau]

Support got back to me very quickly and asked that I try reinstalling. That didn't work for me, so they were able to manually add in my missing pieces. I now have the KTM bike! Thanks for your help JollyCharly

[LightningRurik]

Thank you JollyCharly and clarknau.

I was also quite surprised by how quick support was to help. Don't use the in-app support, use the web-based one. Within an hour they corrected it, and I have my KTM

[clarknau]

Thank you JollyCharly and clarknau.

I was also quite surprised by how quick support was to help. Don't use the in-app support, use the web-based one. Within an hour they corrected it, and I have my KTM

That was my same experience. In-app support never responded, where as the web based support was very responsive! Glad to hear you have the bike as well!