1. #1

    Ok wtf is this ?!?!?!?!!?

    The game crashed i lost everything,wtf is wrong with this map,look at this,pls help !?!?!?!when game ask me to synch when i download again i go to device and now loast everything
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  2. #2
    Dont know how to post a picture,to see my problem
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  3. #3
    dutscher-DE's Avatar Senior Member
    Join Date
    Jul 2014
    Location
    germany
    Posts
    1,026
    upload the image on imgur.com and try to contact the support via ingame form.

    cheers
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  4. #4
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  5. #5
    They dont answer via support
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  6. #6
    FatalDragon69's Avatar Senior Member
    Join Date
    May 2015
    Location
    Lancs, U.K
    Posts
    1,117
    Whenever you reinstalled the game you should choose the "Server" option not "Device" because all your Game Data is saved online on the Uplay Servers !!

    If you've just installed the game then there's nothing to load for you from the "Device" option, so the only thing I can think of for you to try now is to uninstall the whole game again then reinstall and choose to sync with the "Server" option this time and hopefully your Game Data might still be there, if this doesn't work then the only thing you can do is to send in a Support Ticket via the Uplay website and explain to them what's happened and see if they can help, once you've sent the Support Ticket you can follow-up by sending a Private Message to our Community Manager on here (Ubi-JollyCharly) explain to her what happened and make sure you tell her your Support Ticket Number as well because then she will be able to help you quicker ok mate !?

    Support will answer you, it just takes a week or two sometimes which is why it helps to send a Private Message to our Community Manager as well because she can speed things up for you !!


    !! Hope this Helps and you get things Sorted !!
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