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  1. #21
    Ubi-Stature's Avatar Community Manager
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    Oct 2015
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    1,754
    Thanks for the updates, I'll let the team know!
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  2. #22

    Having similar problems described

    My setup:
    AMD FX 8370 (4.0GHz)
    NVIDIA GeForce GTX 960
    16Gb RAM

    Having similar problems described in other posts except frame drops happen at completely random times. I can play the game at around 50+ frames consistently, but at random times my fps will drop to around 5-8 like the video posted early on in this thread and will last for about 45 seconds to 2 minutes. I have tried to change to low settings and turning any graphically taxing option off and still receive these spikes.

    Looking at my task manager everything looks fine and I am unable to determine what is causing this issue. I first suspected that this was a memory problem and was the fault of my own for having only 8Gb RAM (despite Ubisoft's recommendation only being 8Gb) so I went out and bought another 8Gb, but the problems continued.

    There have been way too many posts about this and I agree that we need some answers as to why this is happening to so many of us.
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  3. #23
    Same issue here, stable fps in PvE, INSTANT freezes in DZ only.

    My spec:

    CPU: i5-4690k
    GPU: Gigabyte GTX 970 G1
    RAM: 8GB 2400Mhz
    Mobo: ASRock Z97 Anniversary

    I'm just amazed that It haven't been fixed since closed beta where alot of people we're making threads about it, not to mention the fact, that in open beta it was still a common issue.
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  4. #24
    I have also tried the solution that was provided by Thariir but it did not solve the stuttering for me.

    I have tried a lot of different solutions I found here on the forum as wel as on YouTube and other sites but to no avail.
    I have monitored my cpu, ram and ssd and neither are at 100% when the game stutters.
    I have the problem in pve and even worse in the darkzone no matter what settings I use I am running all low settings now and when the game runs its between 4 and 60fps but the stutter screws that all up

    My specs:
    CPU: i7 2600k overclocked to 4.3 Ghz'
    GPU: Evga GTX 690
    RAM: 8Gb ddr3 1600 Mhz
    HD: Crucial M4 ssd
    PSU: Enermax 1000w
    Monitor+Reso, Asus 1920x1080 120hz
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  5. #25
    Originally Posted by nazriou Go to original post
    Yeah the same thing happens to me. I get massive stuttering/fps drops whenever I do anything in game. standing in the open i get 30 fps on low/custom settings (nvidia optimized) at 1600x900. As soon as I start running it drops to 13-15 and shooting/missions it drops to 3 and virtually unplayable. Running long distance mean stuff doesnt render right away, so vehicle textures look like my n64 and if Im underground a lot of the time I can see through floors/walls which has caused me to fall through the map or get stuck in walls. I also run into invisible enemies that have rendered in. My rig is not anything to awe at but I ran the beta just fine. Ive had all these problems since launch

    core i5 2500k oc to 3.6ghz
    16gb of ddr3 1600 ram
    i had a gtx 660 ti during the beta and was fine, upgraded to a 960 on the 8th
    upgraded to win 10 64 bit

    I have tried anything suggested in the forums and they've helped but Im about to refund and buy it on console. i cleared hdd space, disk defrag, disable page file and changing the amount, changed the affinity, disabled the amount of cores the game runs on, v-card drivers.

    Ive read guys with WAY better rigs than mine having the exact same problem I have. No way this game is that intensive to churn through quad core processors, 4gb ram video cards and 8+gbs of ram.



    Setting the affinity actually made it worse but I only have 4 cores and Thariir_ seems to have 8, it also made all game noise static-y to me. I also changed the priority to low, normal, high and real time and none of that helped.
    I only have 4 cores since i am not the maker of the video. It did however work for me, up until yesterday when i started to get spikes up to 100 again.
    What is important to remember is that lowering the cores numbers need to be redone every time since it´s only affecting the present game session.

    What the change made for me was that i could see in my HWiNFO64 that the CPU usage went from 100 to drift around 70 to 95 with one less core used. Sadly, it seems this is more hardware based and with a bit of luck than a bigger fix than i thought it would be


    My specs if needed:
    CPU: Intel I5-2500K @ 3.30GHz ( No OC )
    GPU: EVGA GTX 780
    RAM: 16 Gb ddr3 1600 Mhz
    HD: SAMSUNG SSD EVO Basic 840-Series 500GB
    PSU: Corsair HX 650W 80+ Bronze Modular
    Monitor: ASUS 27" VG278HE 144Hz - Resolution 1920x1080 144hz
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  6. #26
    https://www.youtube.com/watch?v=6EFXNDcXfkg

    Posting it again here.

    Me, my friends and also random players we play with have the same problem during missions. The game (?) just "freezes", we can move but we cannot see anyone else move. We cannot shoot someone and we cannot progress unless the enemies MAYBE start moving again.

    It is NOT sth that has to do with our PCs. Every random player we played with said that he got the same issue once in a while + everything else runs perfectly. The annyoing part is that you might have to do the whole challenge mode again...This could happen anytime during the mission.

    This happened in every challenge mode today and EVERYONE had this issue!
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  7. #27
    Sry for double post but did a hard mission and the same thing happend only a bit shorter! In challenge mode this lag is a few mins long! The way it looks It does def NOT seem like a player issue more like a ubisoft server issue. We'd like to get info on this. Watch the vid above.
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  8. #28
    If you have a crossfire capable system, disable Crossfire completely from the Catalyst Control Center and from the profile for Division in Radeon Setings
    If crossfire is enabled for the desktop/other games it will cause stuttering in game.


    It seems The Division does not hook amd cards well and pushes them into Crossfire mode even if the profile is disabled........ or something else is going on.
    You have to completely disable crossfire for the game to work properly (in profile and additional/global options).

    I get a solid 40 FPS playing 5760 x 1080 medium high settings mixed on a single R9 280x, game is not only not optimized for AMD cards seems to me that its designed to Gimp AMD cards lol......
    I find it odd , the XBOX one has an AMD APU................. Ps4 some kind of AMD APU so you would think since this game is ported for consoles that it would work well on AMD hardware..... but you have inferior Nvidia Chips pushing higher FPS with less resources (vram) etc... strange
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  9. #29
    Frames drop for me too. It could take 5 minutes or it could take a few hours. I was looking at my ram while the slowdowns were happening and it was using damn near all of it. It instantly goes up almost maxed when I am in the DZ. It will start chopping but when I reset it runs how it should for a little bit then BOOM back to low fps and choppiness. I hope this is fixed soon.
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  10. #30
    Originally Posted by Ubi-Stature Go to original post
    Hi guys,

    This issue has previously been reported to the team for investigation.

    In the meantime, Can anyone else confirm that this method provided by Thariir_ improves the issue?

    Thanks!
    Can confirm that setting task priority or customizing the core affinity does not alleviate nor solve the issue for me.
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