Game is stuttering, Ubisoft respond please (collection topic) | Forums

[crymr]

Lol,how many time we must summit ticket? dont you get our question about stuttering in dark zone area? people ask question and get their summit ticket and yet you ask us if we get our ticket?
I think our question is thrown away after you give us summit ticket right?
Here my ticket 03082731. Hurry find the solution for our problem. We pay a bunch money for your games and yet you act like we play your games for free.

At least somebody from Ubisoft has responded and they are now aware of the issue that thousands of players seem to be having. No need to be rude to one person who works for the company and only moderates the forums. He/ she is not to blame for the game being like this so don't take your frustration out on somebody that's merely putting food on the table for their family.

[ZeN0X29]

At least somebody from Ubisoft has responded and they are now aware of the issue that thousands of players seem to be having. No need to be rude to one person who works for the company and only moderates the forums. He/ she is not to blame for the game being like this so don't take your frustration out on somebody that's merely putting food on the table for their family.

hi all same problems you all fall fps and even complaints on French forum

[Carlos.Mtnez]

Same here, my rig:

FX-8350
16GB RAM
GTX-690 with 2GB VRAM (4GB Mirrored)
850W Power Supply

I was monitoring the VRAM with MSI afterburner while playing, and the game always fill all the VRam, when the game starts is very smooth, with about 1,4GB VRAM used, and starts growing up and in a few minutes its full. Even when the VRAM is full the game is running fine until it starts with a huge sttutering, very annoying.

I tried everything! with the minimium low config (everything in LOW) and with a 1600x900px resolution still the same problem! VRAM is full.

This GTX-690 is a very powerfull card, when no sttuter the game runs very nice, the problem here is the bad use of VRAM.
Is very well know that stutter is caused mainly by VRAM issues.

Hope you solve this, because I'm not going to buy a new videocard to play only this game.
Other games are running smooth and fine.

[Hide192]

This is funny. Ubisoft forum moderator asking for tickets...

Come on! you guys have labs to test everything and you can found too many posts about this in YOUR forums and Nvidia forums too.

I have 4 damn tikets with you Ubisoft about this issue you only answered one WEEKS AGO (open beta). Good service and fast answers asking for dxdiags etc...but since the release you DIDN'T answered a damn ticket or updated my questions/problems. WTF are u asking now?

Guys the only answer i had is one CLOSING MY TICKETS because they say the're duplicated. Duplicated to one from the OPEN BETA about the SAME THING and they did what? Closed beta+Open beta with this problem and where is the solution? How many tickets do you need? This is a massive JOKE.

I have the same ticket open with NVIDIA tech and since DAY 1 they answer to me EVERY DAY a COUPLE of times. That is a good service. They are going crazy to try fix this problem with SLI and stuttering. Nvidia know's its a problem of the drivers AND UBISOFT CODE. So you both need to work together with this and stop telling us bullsh** about open more and more tickets.

Nvidia published drivers, then they rolled back to others, then they released a beta ones, they publish a hotfix trying to fix all this problems and meanwhile you Ubisoft what do you do? a 600mb patch to fix a language issue...BRAVO. There is more critical issues, when are you going to say something or fix it? Next month? When all the pc players with SLI stop playing your game? Because this is waht's going to happen. Like me a lot of people we don't have a high end rig to play your game with one card and @1080P.

I'm sick of you trying to sell us smoke.
Marketing fraud selling "FULL MULTIGPU SUPPORT" yes MULTISH** SUPPORT.

I said.

[U4G-SHJ]

This happens to me aswell

Rig:
AMD FX 8350
AMD XFX R9 290
Samsung EVO 250gb SSD
8gb 1600 corsair venegance

Good to know they have picked the problem up

[d.longy]

today when I try do Hard mission with random users I got freeze lags like DarkZone lags 2-3 sec every 10 sec.. I think its problem with servers.. I got chinese player to group and when friend kick him then lags stabilized... its Ubisoft problem with servers.. my opinion

[Mave187]

We all should simply stop preordering!!
I got the Stutter after 20 min of play. I tried evry possible suggested way to solve the problem. Pagefile, process priority, Nvidia driver role back and forth etc.
The problem is consistent. The coding seems to be seriously ****ed up. And if u look in other forums like for insance The Crew it is not even just the division.
So thank u Ubi for another broken game u should probably all have known things better by now. I really hope that this **** comes back to u like boomerang.
Some pc gamer magazine should cover this like right now!

Amd 9370
gtx 970 Inno 3d Herkules
8 gig DDR3 Ram

Edit 1: So i actually solved the stuttering issues by turning off Logitech Gaming Software!

[Acidcrawl]

I can confirm that this is what causes this problem for me. I launch the game and within seconds the process skyrockets to 100% CPU usage. I stream virtually every time I play a game and this is no different. If I am not streaming, I can get over 90 FPS easy, when I start streaming and the encoding naturally takes about 20% of the CPU I get unbearable stutter in game as my CPU tries to scavenge itself. Now, this has been happening for me since both beta's and the only way I could solve it was to stream using a dual PC setup to alleviate the encoding.

This has been the issue for me and I have tried literally everything mentioned in the past two months.

The YouTube video I am linking below is exactly the behavior I'm experiencing except that I am on an i5 2500k. Ubisoft, you have got to watch this video, it should help you at least understand how annoying and frustrating this is, and hopefully show that it's a problem.

https://www.youtube.com/watch?v=c0Y9MSU-ngs

Thanks

[drnitro142]

If you use any Logitech gear, go see my reply here: http://forums.ubi.com/showthread.php...playable/page2

[marcus98130]

The YouTube video I am linking below is exactly the behavior I'm experiencing except that I am on an i5 2500k. Ubisoft, you have got to watch this video, it should help you at least understand how annoying and frustrating this is, and hopefully show that it's a problem.

https://www.youtube.com/watch?v=c0Y9MSU-ngs

Thanks

The insane cpu usage(with an i5 3470) is slowing my pc down and bottleneck my r9 290 (btw i run crysis 3 and GTA V on high at 60fps )
Please at least allow us to disable some setting to lower cpu usage