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  1. #1

    The Division is not appearing in my games library

    This is my first time ever using uPlay and I received a free copy of the game through Nvidia after buying a new graphics card. I redeemed the code a little while back and while I was redeeming it I changed my name because it was one of those generic Guest names and I wanted to add some personality to my name. After I redeemed the game it said that the game was redeemed to guest-yxoYMHs4 even though I had changed my name to Keytaco. I went to my Games library and saw that the game was not appearing there so I thought that since the game hadn't came out yet it would not show up there so I decided to not bother with it until the game came out. I checked today because I wanted to play the game but it is still not in my library. Is this due to the fact that I changed my name while redeeming the game? I didn't think that should cause any issues because on most gaming websites profiles are not distinguished using name but an ID, like on Steam. If anyone has a solution please respond because I would like to play this game with my friends. Also I changed my name back to the guest name just in case that would solve the problem but it did not.
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  2. #2

    the Division is not appearing in my games library

    open the uplay app and click on the 3 bars in the top right hand corner. Click on activate product
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  3. #3
    Originally Posted by bucktoothone Go to original post
    open the uplay app and click on the 3 bars in the top right hand corner. Click on activate product
    I have already activated my product but it isn't showing up in my games library
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  4. #4
    Nevermind guys, the problem seems to have fixed itself. It just randomly showed up in my library. Thank you for responding.
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