PS4Season Pass Issues | Forums

[Gideon07]

Same issue here. I preordered the gold edition and got the shotgun and got the National Guard gear set, but I'm missing the Hazmat gear set.

[tactical_ghost77]

Seems like the problems are being ignored or maybe might add something extra in April's DLC...But I wont get my hopes up. Seems like most of the problems lie in DIGITAL copies and GAMESTOP (EBGAMES in Canada, non GOLD edition) are the issue not sure why all these season pass codes are different.

Any purchased from Best Buy US or CANADA with problems??? Gold EDITION btw

[yodasith]

i did not get the hazmat does not show in the list of stuff the pass unlocked at all.

[WWTLDezzy]

I am having a very similar issue. Once i installed the game I purchased the season pass off psn. I was able to down load all the outfits that were on the psn store. Those showed up in the rewards claim vendor just fine. I have yet to see the sawed off shot gun or the national guard outfit or weapon skin.

Im having the same exact problems

[xXReDxSparoweXx]

I redeemed all of the codes at once while the game was installing/updating so it was before I had ever entered the game.

And I have every item except for the shotgun. It gave the Add-On "Season Pass Exclusive Outfits" but not the shotgun Add-On. It appears nowhere, so it's not installed. And since the Season Pass is supposed to give access, it just didn't give access to it.

You can see all of your addons on PS4 for the game, and the shotgun Add-On is not there so there would be no way to get it in-game. So it's like redeeming the Season Pass code, didn't grant access to the Add-On itself.

Hello I am also having this exact same issue. Mine differs slightly in which I bought my Season Pass directly from the PSN Store on PS4. I submitted a support ticket but have not heard back from the support staff yet.

[DaoFerret]

Sorry to hijack thread, but my brother and I are having a similar issue as OP. Should I create a new thread for this?

We pre-ordered our Gold Edition copies from Best Buy, they came with a single code for all of the DLC; hazmat gear, national guard gear, and season pass with shotgun.

Now, the only thing we're missing is the Hazmat gear that never installed on our PS4s. Everything else shows up on our Add-On list as Installed and we were able to claim them in-game at the rewards claim station. Not sure how we'll be able to get the Hazmat gear since the code can no longer be redeemed on PS Store. Please advise. Thanks in advance.

Having Exactly the same issue.

Pre-ordered through Best Buy.
Bought the Gold Edition for PS4.
One code in the box.
Unlocked National Guard and Season Pass ... no Hazmat outfit.
Doesn't even show up on my list of add-ons.
Best Buy keeps saying "it should have been in the box".
Could have sword it was listed when I was redeeming the code, but the code is redeemed now, so you can no longer check what offered.

Any chance you've heard anything new?

[SlevinZer0]

I got the gold on day one. I load it the game then put in the season pass code. I still haven't seen the hazmat gear seat in the vendor? Did I do something wrong?

[josh.scheiben]

I've been having this issue as well and decided to chat with support. The following is what I was told about 10 minutes ago

" So we have recently gotten the ability to grant these items directly to your console rewards vendor. Unfortunately today it seems that we are unable to contact the Playstation network to grant these to you. What i'm going to do is put this ticket on hold until those services come back up. It can take up to 24 hours once these are granted so if you don't receive them by late tomorrow go ahead and contact us back."

I'll update this post if they do in fact come through on this statement.

[SNUBKILLER75]

I bought the season pass 2 days ago on the playstation store and i didnt get any of the outfits or guns. The season downloaded but thats it.

[ArkSeyonet]

Okay everyone, update since I started this thread a while back.

After all of this time, they did finally apply all of the content to my account. If you are having this problem still, please open a ticket at Ubisoft support.
They should be able to give you all of the content that you are missing. Good luck, everyone.