PS4Season Pass Issues | Forums

[Odiuma]

Okay everyone, update since I started this thread a while back.

After all of this time, they did finally apply all of the content to my account. If you are having this problem still, please open a ticket at Ubisoft support.
They should be able to give you all of the content that you are missing. Good luck, everyone.

Good for you mate!
Unfortunately my ticket is still on the new phase and it's been sitting in that status for 2 weeks now.

[squallface2008]

Good for you mate!
Unfortunately my ticket is still on the new phase and it's been sitting in that status for 2 weeks now.

Same here, bro. Same here. This is a mess. People shouldn't have to pay for content and then go an extra step to contact someone in hopes of getting it. At this point, they should replace that day-1 content with exclusive lvl 30 content for this huge problem. People pay for items they are supposed to be able to use on day one only to not be able to get them unless they ask for them almost a month later? This is bull crap. At this point I'd rather reverse the charges through my bank and get at least some of the money back.

[r3tr0gr4d3]

Downloaded season pass in first week and never got the shotgun or national guard outfit

Psn: illustrious77

[Teh_zuperman]

I also downloaded the season pass after getting the regular edition and haven't got any of the season pass rewards

[RabidDPanda]

I bought the season pass several days ago and never got the shotgun. Still waiting for a response from the ticket I submitted.

[AutomatedApathy]

I bought the season pass several days ago and never got the shotgun. Still waiting for a response from the ticket I submitted.

where do you submit a ticket? I'm having the same issues

[perrel]

where do you submit a ticket? I'm having the same issues

https://support.ubi.com/en-US/AskQuestion

here you can. I have the same issue.

[DaveTheRave506]

After download go to the reward dude right at the back of the Base of operations he will have them there its in game items,
If not play a few missions and check back regularly,