PS4Season Pass Issues | Forums

[Ubi-Houck]

Yes I will PM that code to you if you would like.

Thank you for providing the code.

Hi Ubi-Houck

I'm currently experiencing similar issue as well. Hope you could assist me in resolving the problem.

I purchased the Season Pass from PSN (after reaching the Base of Operations) and it only gave me the following add-on:

1. Season Pass Exclusive Weapons
2. Season Pass Exclusive Outfits

I did not receive any other add-on like the National Guard Outfit, Hunter Gear, Survivor Gear and the shotgun as well. Appreciate your advice.

Hello, Zyleon,

The current available season pass content is the Saw-off Shotgun and Law Enforcement Pack. You can find more information here:

https://support.ubi.com/en-GB/FAQ/43...0000000tiaTCAQ

You should be able to get your season pass content at the Rewards Claim Vendor in your Base of Operations. (The shotgun is a Specialized (Blue) weapon).

Thanks

[tactical_ghost77]

Thank you for providing the code.



Hello, Zyleon,

The current available season pass content is the Saw-off Shotgun and Law Enforcement Pack. You can find more information here:

https://support.ubi.com/en-GB/FAQ/43...0000000tiaTCAQ

You should be able to get your season pass content at the Rewards Claim Vendor in your Base of Operations. (The shotgun is a Specialized (Blue) weapon).

Thanks

Hello Ubi-Houck

I too have this problem. Im from Canada and pre ordered my game through EB games. I wanted the Gold edition but I was told they will not be carrying these because of US market demands and what they could offer is the normal version and buy the season pass which I agreed.

Now all I got was the hazmat gear and Uplay extras..NO shotgun. I saw from a previous post above there was a separate icon download for the gun. How come I didn't get this? US only??

Please let me know as Im quite disappointed with all the assurances as I was given and run around. $150 with sales tax spent only to to research for solution

[KingofFools79]

Thank you for providing the code.



Hello, Zyleon,

The current available season pass content is the Saw-off Shotgun and Law Enforcement Pack. You can find more information here:

https://support.ubi.com/en-GB/FAQ/43...0000000tiaTCAQ

You should be able to get your season pass content at the Rewards Claim Vendor in your Base of Operations. (The shotgun is a Specialized (Blue) weapon).

Thanks

Hi Ubi-Houck, I bought the season pass from the psn store and only received my season pass I didnt get a download for the uniform or the shot gun. Please help I only bought the season pass prior to release because I wanted to uniforn and sawed off shotgun.

[lilhogge]

Same exact issue. Says that it is downloaded and in my add-ons but there is no content. I purchased the disc and then the season pass on PSN. It is my account, the primary account, and the only account on the PS4. When I do to my addons, just like everyone else, it says it's downloaded and purchased. When i go to the store through the in-game option at title screen, it wants me to pay 39.99 for season pass; again, only when done through the in game opstion for Playstion Store. I did purchase it, i checked it on my purchase history at playstion.com and on my bank account, it was purchased on March 8.

[RyuuhoAkiruu]

I downloaded the season pass before I even booted the game up for the first time. All the downloads I could do were done. Worked my way to the rewards claim vendor and everything was there except my shotgun. I was really looking forward to using it. Would really like help if all possible. Thanks in advance.

[Atrus27]

I didn't even have the outfits, and I installed the season pass when I installed the game. I went and did a restore licenses on the PS4, this allowed me to go into addons and select the exclusive season pass content. This got me the outfits but still no shotgun. Any suggestions?

[eFx7]

Sorry to hijack thread, but my brother and I are having a similar issue as OP. Should I create a new thread for this?

We pre-ordered our Gold Edition copies from Best Buy, they came with a single code for all of the DLC; hazmat gear, national guard gear, and season pass with shotgun.

Now, the only thing we're missing is the Hazmat gear that never installed on our PS4s. Everything else shows up on our Add-On list as Installed and we were able to claim them in-game at the rewards claim station. Not sure how we'll be able to get the Hazmat gear since the code can no longer be redeemed on PS Store. Please advise. Thanks in advance.

[baby_blue_64]

I'm also missing the hazmat gear for the pre-order gold edition. I don't believe that I have the savior gear set either. I was able to get the national guard, the agent origins, and the police/swat/sheriff sets just fine though.

[DonJuanFoSho]

I am having the same issue. I pre-ordered the game and season pass and installed them both and hazmat set before ever playing the game. Got to rewards vendor and everything was there except for the sawed off shotgun. That gun is the only reason I bought the season pass day 1 because it is a side arm and allows you to have a diverse load out. I'm a loyal ubisoft gamer check my uplay account and spent a lot of $ on this game. Please fix this and make it right. I can provide and info needed to validate my claim.

Thank you

[ArkSeyonet]

It was reported to the developers, not sure when we will get an update, but they are aware of the issues now. Hopefully, there will be a fix in the future.