1. #1

    Ranking and point system are not working

    Hello,I get many points in the Just Dance 2016 game but the total point is 0 points.Can i know what is the problem?
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  2. #2
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
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    1,445
    Hi JosephTian0705,

    Let us get a few pieces of information from you:

    What system are you playing on?
    Which game mode or modes are you playing in?
    Are you playing solo or with other players?
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  3. #3
    Sorry,The ranking and point system in the community website not in the game.I'm new in just dance 2016 and i complete the mission in the game but my just dance account(josephtian0705)total point is 0 point.you can go to my account to check my status and my point.
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  4. #4
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
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    1,445
    Thanks for the clarification! And I see what you're talking about.

    According to the JDTV website, sores are updated in real-time, but the rankings are updated daily. However, I see that you have videos uploaded from 4 days ago. I'm going to send your information along so we can try to find out what's keeping your points and rank from appearing. There's a chance that we'll need you to submit a support ticket, but we'll let you know when/if that becomes necessary.

    And, again, what console are you playing on?

    Thanks for your patience!
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  5. #5
    Playstation 4 and THANK YOU!
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