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  1. #1

    Neither mouse nor keyboard working in main menue

    Hi,
    its like mouse and keyboard are unplugged in the main menue screen. Therefore I cannot start the game anymore (or do anything else). All was fine from the 1st of march until the problem occured today. The only thing I can do is take screenshots (of the main menue screen) by pressing F12.

    any ideas what might have gone wrong?

    regards
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  2. #2
    UbiSmarmy's Avatar Community Representative
    Join Date
    Oct 2015
    Posts
    389
    Hey ASchloemer, welcome to the forums.

    My first suggestion would be to verify the game's files. If that doesn't work please try a complete reinstall of the game.

    If neither of those suggestions resolve the issue please contact Ubisoft support for more assistance.
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  3. #3
    Okay the Problem is solved.
    It looks like the PS4 controller which was connected to my PC was the problem. When I unplugg it works agian.
    Thank you for the support!
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