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  1. #1

    Crashing on seizure warning screen ubisoft support yet to message me back

    Games crashing when seizure warning comes up then game crashes tried playing offline, tried turning it off and on again nothings working and ubisoft wont respond to my support tickets and the steam community is useless.
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    make sure your PC meets the FarCry Primal system requirements

    MINIMUM

    Supported OS
    Windows 7, Windows 8.1, Windows 10 (64-bit versions only)

    Processor
    Intel Core i3-550 | AMD Phenom II X4 955 or equivalent

    RAM
    4GB

    Video Card
    NVIDIA GeForce GTX 460 (1GB VRAM) | AMD Radeon HD 5770 (1GB VRAM) or equivalent

    Hard Disk Space
    20 GB

    Peripherals
    Windows-compatible keyboard, mouse, optional controller



    RECOMMENDED

    Supported OS
    Windows 7, Windows 8.1, Windows 10 (64-bit versions only)

    Processor
    Intel Core i7-2600K | AMD FX-8350 or equivalent

    RAM
    8GB

    Video Card
    NVIDIA GeForce GTX 780 | AMD Radeon R9 280X or equivalent

    Hard Disk Space
    20 GB

    Peripherals
    Windows-compatible keyboard, mouse, optional controller
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  3. #3
    i surpass both requirements
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  4. #4
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    do you have any backround application open .. several may cause the game to fail to launch
    it uses the same engine as FarCry 4 did and that had problems with several backround applications that would cause the game to fail on launch

    again this is the list from FarCry 4 ..but you can use the same method located on that Far Cry 4 page of trying to use MS config to see if one is causing your problem ( i'll include how to do it in my post at the bottom )

    BACKROUND APPLICATIONS may also cause the game to not launch properly and you may need Exit out of them, or reconfigure them to work properly with Far Cry 4 known apps that can cause this are


    A. EVGA PRECISION


    B. MSI AFTERBURNER


    C. Riva Tuner Statistics Server


    D. DXtory


    E. Motionin Joy


    F. Anti Virus or Firewall software (AVG , Comodo, Bullguard etc.. <-- check settings)


    G. MSI true Color


    H. Evolve gameing client


    I. AMD Raptr \ AMD Gaming Evolved


    J. TeamViewer


    K. Overwolf


    see this thred to possibly fix issues with afterburner causing black screen
    http://forums.ubi.com/showthread.php...rcry-4-Crash!?


    Please see this Page where it mentions Backround Applications and how you can try to see if one is possibly causing your issue with the game NOT starting or hanging
    https://support.ubi.com/en-US/FAQ/9/...0000000eio0CAA


    Background Applications
    You may also encounter problems due to applications running in the background on your computer system. When playing Ubisoft games, please be sure to close all running background applications before starting your game. You can find the steps for this listed below.

    - Open your Start menu and look for Run (Win XP), Start search (Win Vista), or Search programs and files (Win 7).
    - Delete anything on the Open line that you find there, type in MSCONFIG and press the Enter key to bring up the system configuration utility.
    - Look down the list of startup items (not the tab labeled Startup), and choose Selective Startup if it is not already selected. If you don't see this, make sure you've clicked on General near the top of the window.
    - Once you've chosen Selective Startup, uncheck "Load Startup Items".
    - Once you're done, click Apply & OK, and let it reboot your computer.
    - Once restarted, make sure that any application that affects your local network is disabled.

    Try running the game again. If the game loads and seems to be working, the problem is most likely related to one or more programs you have scheduled to load with Windows.

    Note: Keep in mind that this is a temporary solution, and any changes can be reverted by returning to the MSCONFIG utility and re-selecting "Normal Startup".
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  5. #5
    Just update your gpu drivers then it should work.
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