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  1. #1

    thank u so much ubi ..........

    I get a problem i go 2 the support center, i send my error nothing happen i wanna play so i decided 2 solve it by myself, well the problem was a broken savegame the loading screen never end. Why? i dont know just i died and stop in load screen y close the game and the pc next day i try 2 launch the game and booom **** you u cant play loading screen.
    well after a lot of trys with admin check not reinstall cuz i wont download 16gb again so i decided 2 start a new game and booom ****myself the last savegame deleted widouth some screen like warning u are going 2 delete ur 20 hours of play cuz we dont know how 2 create 2 savegame and we cant let the player download him last savegame from host ty ubi tyyyyy
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  2. #2
    UbiSmarmy's Avatar Community Representative
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    Hey juliansuperm1, welcome to the forums.

    I'm very sorry that you are experiencing this issue. Please give support two days to reply to your initial message.
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  3. #3
    Originally Posted by UbiSmarmy Go to original post
    Hey juliansuperm1, welcome to the forums.

    I'm very sorry that you are experiencing this issue. Please give support two days to reply to your initial message.
    How about 11 days because that is how long Ive been waiting for a response
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  4. #4
    You should turn the saves cloud synchronization off and backup your saves manually along the game:


    HOW TO MAKE YOUR OWN MULTIPLE SAVES (Guide, Video and automation Script)


    Written for Far Cry 4, and Primal works the same, just the saves folder is 4-digits instead of "420" or "856" (for Steam version it's "2029").
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  5. #5
    WID992007's Avatar Senior Member
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    Originally Posted by akunamatataa Go to original post
    You should turn the saves cloud synchronization off and backup your saves manually along the game:


    HOW TO MAKE YOUR OWN MULTIPLE SAVES (Guide, Video and automation Script)


    Written for Far Cry 4, and Primal works the same, just the saves folder is 4-digits instead of "420" or "856" (for Steam version it's "2029").

    excellent advice!

    by the way for Uplay only version users

    uplay only version uses a different folder number

    mines 2010 ( i bought the Uplay only version )
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  6. #6
    UbiSmarmy's Avatar Community Representative
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    Originally Posted by toadyshadow Go to original post
    How about 11 days because that is how long Ive been waiting for a response
    Hey toadyshadow, very sorry for your experience.

    Could you please send me a private message with your support ticket number?
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  7. #7
    Originally Posted by UbiSmarmy Go to original post
    Hey toadyshadow, very sorry for your experience.

    Could you please send me a private message with your support ticket number?
    Doing that now, It appears someone changed it from technical issues to [General] Query / Release Date obviously making it a less priority, so not impressed.
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  8. #8
    Originally Posted by UbiSmarmy Go to original post
    Hey toadyshadow, very sorry for your experience.

    Could you please send me a private message with your support ticket number?
    Thanks for not helping
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  9. #9
    i know i ordered a game but i didn't order a long wait, still waiting for support to reply
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  10. #10
    Originally Posted by toadyshadow Go to original post
    i know i ordered a game but i didn't order a long wait, still waiting for support to reply
    As we all are mate... Seems like they have given up on us.
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