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  1. #1

    Unable to get any controls to work from the main menu

    I've read the numerous forums on this issue and I cannot start the game at all. I unplugged and unpaired all my peripherals, just to try to get my KB&M active to select even the options menu, but nothing. I tried unplugging and reattaching my wired xbox controller. Nothing. I tried Unpairing and repairing a PS4 controller. nothing. The game sits dead in the water at the main menu, taunting me, daring me to try something new.
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  2. #2
    Ubi-Stature's Avatar Community Manager
    Join Date
    Oct 2015
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    1,754
    Hi there, Mykul4Life,

    Welcome to the forums!

    Can you try verifying the files in the Uplay client?

    Once this is done can you try running the game as administrator?

    Thanks
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  3. #3
    Originally Posted by Ubi-Stature Go to original post
    Hi there, Mykul4Life,

    Welcome to the forums!

    Can you try verifying the files in the Uplay client?

    Once this is done can you try running the game as administrator?

    Thanks
    Hi,

    Also suffering the same fate as the first post.

    I tried the above to no avail, KB/M and controller still don't work.

    Any other suggestions?

    Cheers
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  4. #4

    Fixed

    Originally Posted by SuperBob5000 Go to original post
    Hi,

    Also suffering the same fate as the first post.

    I tried the above to no avail, KB/M and controller still don't work.

    Any other suggestions?

    Cheers
    I spotted similar errors in another thread and my problem is know fixed, I had previously connected my PS4 controller to my PC, I have now removed the device as well as my nexus 5 phone from the device list in control panel. I suggest that OP remove any bluetooth devices they may have to see if that fixes the error.

    Cheers
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