1. #1

    Unable to connect to store to get in-app purchases.

    I've not been able to connect to the store in game to get in-app purchases on either my iPad or iPhone.

    I have In-app purchases enable, but it just spins and fails to connect when I try to connect.

    I can connect to bunker and gifts.

    Any ideas?
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  2. #2
    Ubi-JollyCharly's Avatar Community Developer
    Join Date
    Nov 2015
    Posts
    793
    Hello BigLewUK

    We are aware some iOS players are experiencing issues accessing to the shop. Our team is working on a solution.
    For now, I would suggest you to have a look on the forum where you can find a workaround to access the shop :
    http://forums.ubi.com/showthread.php...o-resolve-this

    We are sorry for the inconvenience,

    JollyCharly
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  3. #3

    Same problem here

    Originally Posted by Ubi-JollyCharly Go to original post
    Hello BigLewUK

    We are aware some iOS players are experiencing issues accessing to the shop. Our team is working on a solution.
    For now, I would suggest you to have a look on the forum where you can find a workaround to access the shop :
    http://forums.ubi.com/showthread.php...o-resolve-this

    We are sorry for the inconvenience,

    JollyCharly
    Going down that workaround route is not an option. If you want my money then its gotta be easy for my part. Reinstalling and possibly losing progress is not happening.
    Iphone 5 - IOS 9.2.1
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  4. #4
    Originally Posted by castromannen Go to original post
    Going down that workaround route is not an option. If you want my money then its gotta be easy for my part. Reinstalling and possibly losing progress is not happening.
    Iphone 5 - IOS 9.2.1

    As long as you have logged into UPlay you won't lose progress, it is backed up to the server. I had to do this and everything was just fine.
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  5. #5
    Originally Posted by castromannen Go to original post
    Going down that workaround route is not an option. If you want my money then its gotta be easy for my part. Reinstalling and possibly losing progress is not happening.
    Iphone 5 - IOS 9.2.1
    I've encountered the problem 3 or 4 patches ago, then decided to try and reinstall the game. Don't worry, you will not loose any progress. When you launch it you must complete the first tutorial missions, then, when you get in the bar, the game will ask if you would like to restore the backup from server, hit YES and all your progress will be restored.
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