I've done everything listed in this thread ...
i7 .... 3.50GHZ quad core using a GTX 970.
Get the splash screen and then nothing ... I hear the game running but cannot see it and my mouse freezes within the game window I cannot see.
I tried rolling the driver back multiple times all the way back to 344 and that did not help.
Disabled nv streaming through MSINFO 32 ... not helpful.
I have to pull up task manager to get my mouse back. If I minimize task manager I lose my mouse pointer again ... ugh.
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SAME! get to the start game press start, game loads, brief bit o sound, black screen, driver crashes and recovers.
Win 10
i7 6870HK 3.7ghz
16 GB DDR 4 dual Channel
GTX 980M
1980x1080 Gsync
MSI laptop.
I tried running game as admin, admin plus compatibility, delete and redownload Microsoft C+++++ crap, I have the latest drivers, and the latest technology and your game fails to launch........ ghey.
For your information, I've had this problem too yesterday right after the new update. It was not related to a dual screen problem (since I have only 1). The problem was that after clicking "play", the game crashed on the splash screen "An error happened, close now".Originally Posted by Ubi-Stature Go to original post
First tried to verify (everything was fine)
Uninstall reinstall game, still not working
I did uninstall all Microsoft C++ Redistributable related files
I did install from all your links the fresh versions
I tried to start game, was not working
I rebooted and started the game, still not working
I verified my game files, no problems detected
I uninstalled and reinstalled the game, started the game, still not working
Rebooted, started the game, finally working !
So IDK what was the true problem, but it's now working.
For inmformation, I have a GTX 970, latest drivers in date (364.47)
PS : Uninstalling and reinstalling the game do not screw your save game since it's in sync with UPlay.
Good luck everyone.
Gosh! lot of people have this problem, can Ubisoft propose a patch we are not IT engineer we just bought a game and we are just gamers!
Originally Posted by Erowtique Go to original post
the game freezes at full load but the background music continues to play. i have done everything on the list 5 times. just playing the waiting game for some other solution to pop up, or a patch to drop. please ubisoft PLEASE im begging you! I have wanted to play this game for months. Now thats its been downloaded since launch it is literally torture not being able to play itOriginally Posted by Erowtique Go to original post
on top of doing this 5 times. When i open up the game from the steam shortcut even though i have 2 hours played in the loading screen it says,
"performing first time setup...
installing step (1of2)"
if i have the Uplay launcher is open i thought it cut off the download. tried launching the game without Uplay launcher running and it still closes out in the middle of steam "performing first time setup"
Why cant steam do its thing?
Originally Posted by Ubi-Stature Go to original post
what operating system do you have installed ? if its win 7 make sure you installed service pak 1 an all Microsoft updatesOriginally Posted by Timmy1080 Go to original post
the reason i ask is .. i bought the uplay only version.... i use win 10 Pro on my main desktop with an SSD drive i bought he game it installed and worked perfect (windows 10 was installed as a clean install not an upgrade)
so last night i tried the game on my laptop it has windows 10 home with an SSD drive ..game installed and launched perfectly
(again Windows 10 was installed clean... not as an upgrade)
moved to my other oldest system it has windows 7 Ultimate with Service pak 1 installed on it
the game installed but hung on launch .. during the direct X setup it took about ten min .. that machine has an older spinning Hard disk in it (so yes it's slower and took more time )
then the game launched but would not load .. it sat there at the Primal splash screen
But in the backround ......windows popped up a small screen that i did not see at first in a small window that said windows detected a compatibility problem and said relaunch the application
so i closed everything on my PC .. restarted it .. went to my far Cry Primal .exe an right clicked on it selected properties
and checked a box marked Run as Administrator .. i then launched u play launched the game again
it then .... re ran the direct X setup and the other Microsoft redistribute packages (again took several min to complete )
then the game launched perfectly
also if you are running windows 10 and installed Windows 10 as an upgrade from a previous operating system you may be missing some user account privileges ...see this post it may help you
http://forums.ubi.com/showthread.php...1#post11441551
also make sure your monitor supports at least a 1280 X 720 resolution (as on all 3 of my systems that was the lowest resolution that shows in the in game options as being supported )
also make sure you have only a single display hooked up until you get the game to at least launch
good luck i hope you find your fix !