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  1. #281

    Help me Far Cry Primal

    Hello, while I was playing Far Cry Primal precisely " finds of stone woman statue "I can not go because it's all dark and I was stuck in this stage of the game.
    I attach screenshots. Please help me thanks in advance.


    My configuration is:

    i7 6700K
    z170x gaming 5
    ram 32gb ddr4
    geforce gtx 1070 gaming1 8gb
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  2. #282
    Please patch this game ubi. I tried all of the previous suggested fixes. None of them work. Far cry 5 causes my pc to completely freeze, and it requires a hard reboot each time.
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  3. #283

    Same problem

    I have a ryzen 5 1500x and rx580 but in only manage to get five minutes of gameplay and them my pc hard resets.
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  4. #284
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    15,450
    Hi RushDrag! It is important to check with the minimum requirements for Far Cry Primal. Please note that only 64-bit version of Windows 7, 8.1 and 10 are supported. I'd also recommend installing the game on the same drive as the Uplay client. If it already is, you may want to try a clean install of the game. I'd also recommend verifying your game files. Let me know if that helps at all!
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  5. #285
    The game randomly freezes and sometimes I have to hard reset my pc too! This is 2019 and it is unacceptable for a game that is so old.
    My specs are:
    ryzen 1700
    GTX 1070 with latest drivers 417.71
    Win 10 Pro v.1809
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  6. #286
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    Hi cmsvmylo! What bit version of Windows do you have? Have you tried running it in compatibility mode? I'd also recommend these PC steps if you have not tried them already.
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  7. #287
    It works fine while playing on my PC but if I plug my PC into my TV, it will crash every 10-15 minutes and will require a hard reset. It's ****ing pissing me off because I want to play with a controller and relax on my couch.
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  8. #288
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Nov 2017
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    Originally Posted by MaulScarreign Go to original post
    It works fine while playing on my PC but if I plug my PC into my TV, it will crash every 10-15 minutes and will require a hard reset. It's ****ing pissing me off because I want to play with a controller and relax on my couch.
    Hello MaulScarreign,

    Sorry to hear that. Can you please try the troubleshooting steps here?

    If the issue persists, could you please submit a support ticket on our Support Site?
    Please attach both of the following system files.
    Our Customer Support team will investigate this further for you.
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  9. #289

    far cry primal

    Hello, while I was playing Far Cry Primal precisely " finds of stone woman statue "I can not go because it's all dark and I was stuck in this stage of the game.

    please help me
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  10. #290
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,991
    Hi paco702!
    Can you share a video of your issue?
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