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  1. #1

    Anno 2070 error 2002 activation exceeded

    Hi everyone, I bought my copy of Anno 207 through steam. I had some issues with my pc and I needed to reinstall windows and unfortunately, my graphic card stopped working. When I reinstall Anno it asks for the activation key, I paste in the box and I get error 2002 (activation exceeded). I opened a ticket in Ubisoft support, but I really think they can not understand what is error 2002, they told me to activate the game on Uplay and Steam... Now I can not play Anno (The game I paid to play!!!!!! ) for about 2 weeks. What can I do? Even Ubisoft do not know how to proceed...

    I'm just a Brazilian guy, sorry for bad English :/
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  2. #2
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
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    2,299
    I would reply to the ticket update where they told you to activate through uPlay and Steam if you've already tried activating in this way. Tell them that it doesn't work and you need further help.
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  3. #3

    RE

    Originally Posted by Nordisker Go to original post
    Hi everyone, I bought my copy of Anno 207 through steam. I had some issues with my pc and I needed to reinstall windows and unfortunately, my graphic card stopped working. When I reinstall Anno it asks for the activation key, I paste in the box and I get error 2002 (activation exceeded). I opened a ticket in Ubisoft support, but I really think they can not understand what is error 2002, they told me to activate the game on Uplay and Steam... Now I can not play Anno (The game I paid to play!!!!!! ) for about 2 weeks. What can I do? Even Ubisoft do not know how to proceed...

    I'm just a Brazilian guy, sorry for bad English :/
    Just keep your ticket open until you get your game working. Some times one has to be patient beyond normal but it does pay off.
    I feel for your waiting and getting no results but persist and you will get it fixed.
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