Access Code for Just Dance Unlimited purchased through xbox store | Forums

[AnySD]

Hey laszloz1,

our agent should've contacted you by now

Thanks,
Zuzu

I bought the Just Dance Gold option which comes with a 3-month unlimited sub. I am having the same problem, it doesn't appear to recognize I have the subscription. XBOX ONE

[UBI-Zuzu]

Hello AnySD, welcome to the forums!

I'm sorry that you're experiencing this issue. Have you contacted our technical support here?

Thanks,
Zuzu

[mcgacance]

Hello AnySD, welcome to the forums!

I'm sorry that you're experiencing this issue. Have you contacted our technical support here?

Thanks,
Zuzu

Hello Supporting team,

I have same issue here(purchasing 1 year from PS4 store but doesn't work,)
also tried to restore license and problem are still.

I already raised the ticket REFERENCE NUMBER 03431575.
appreciated your support to solve out.

Thanks
Udomchai - from Thailand

[mcgacance]

Hello Supporting team,

I have same issue here(purchasing 1 year from PS4 store but doesn't work,)
also tried to restore license and problem are still.

I already raised the ticket REFERENCE NUMBER 03431575.
appreciated your support to solve out.

Thanks
Udomchai - from Thailand

Hi Supporting team
I not get any response both from here and my mailbox...
Hope you guys can help to solve my issue as soon follow Ubisoft promise that Customer will get response within 48 hours.


Thanks
Udomchai