Crashing in The Division | Forums

[gralkses]

19.02.2016 20:05 Application Error Programnavn med feil: TheDivision.exe, versjon: 1.0.0.0, tidsangivelse: 0x56bb5f28
Modulnavn med feil: TheDivision.exe, versjon: 1.0.0.0, tidsangivelse: 0x56bb5f28
Unntakskode: 0xc0000005
Feilforskyvning: 0x00000000002610ad
Feil prosess-ID: 0x8b88
Feil starttid for program: 0x01d16b4ef9cd751d
Feil programbane: C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's The Division - Beta\TheDivision.exe
Feil modulbane: C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's The Division - Beta\TheDivision.exe
Rapport-ID: 71fcc047-066b-42e1-9ca3-8d23c6d478e1
Fullstendig navn på feilpakke: 
Relativ program-ID for feilpakke:

GPU: Geforce 770 gtx
CPU: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, 2801 Mhz, 4 kjerne(r), 8 logiske prosessor(er)
RAM: 6gb
Motherboard: Dell 0X231R

Here you go, I'm not even sure it's the correct motherboard since I had to google the specs. The game crashes after a few minutes of gameplay

[Byrdal88]

Tried all 3 steps without any luck..

19-02-2016 21:40 Application Error Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: d3d11.dll, version: 6.2.9200.16570, time stamp: 0x5153b56b
Exception code: 0xc0000005
Fault offset: 0x00000000000849a3
Faulting process id: 0x64c
Faulting application start time: 0x01d16b5e21a0d948
Faulting application path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division Beta\TheDivision.exe
Faulting module path: C:\Windows\system32\d3d11.dll
Repor t Id: 6a2dcf2b-d751-11e5-a536-d050992eff05


CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 4 Logical Processor(s)

GPU: ASUS R9 270X Series

RAM: 16 GB RAM

OP: Windows 7 ultimate build 7601

Motherboard: ASRock Z97 Extreme4

[CaptainKearnway]

19/02/2016 21:58 Application Error Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: nvwgf2umx.dll, version: 10.18.13.6191, time stamp: 0x56b96848
Exception code: 0xc0000005
Fault offset: 0x000000000030433d
Faulting process id: 0xcf0
Faulting application start time: 0x01d16b6014becad4
Faulting application path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division Beta\TheDivision.exe
Faulting module path: C:\WINDOWS\SYSTEM32\nvwgf2umx.dll
R eport Id: c8d9a368-fe47-4e0e-a806-62f713585734
Faulting package full name: 
Faulting package-relative application ID:


GPU; EVGA GTX 770 4gb
CPU: Intel I5 3570K 3.2ghz
RAM: 16gb
Motherboard: Asus P8Z77-V

Have tried all of your troubleshooting guides, appears a lot of people are having a similar issue!

[Boost120]

CPU: 5960X OC 4.4GHz
GPU: 3 x Titan X
RAM: 16GB OC 3300MHz
Motherboard model: Rampage V Extreme
OS: Win 10 x64 (fresh install, updates installed)
Latest Nvidia Drivers

19/02/2016 22:00 Application Error Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Exception code: 0xc0000005
Fault offset: 0x00000000002610ad
Faulting process id: 0x138c
Faulting application start time: 0x01d16b5d6f51284c
Faulting application path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division Beta\TheDivision.exe
Faulting module path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division Beta\TheDivision.exe
Report Id: 3b45e621-ed03-44d9-9a93-e2ef23f9c4ca
Faulting package full name: 
Faulting package-relative application ID:


And another:

19/02/2016 22:07 Application Error Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: overlay64.dll, version: 17.0.0.4674, time stamp: 0x56c1dba6
Exception code: 0xc0000005
Fault offset: 0x00000000000fdbab
Faulting process id: 0x1fe0
Faulting application start time: 0x01d16b61b95c3aa8
Faulting application path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division Beta\TheDivision.exe
Faulting module path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\overlay64.dll
Report Id: 196a7ca5-94b8-4400-bedf-e9b41b66786f
Faulting package full name: 
Faulting package-relative application ID:

[cmradix]

CPU: G540
GPU: GTX650
RAM: 4G RAM X2
Motherboard model:H61-MXL-K
SYSTEM：windows 10 x64 pro

问题事件名称: AppHangB1
应用程序名: thedivision.exe
应用程序版本: 1.0.0.0
应用程序时间戳: 56bb5f28
挂起签名: 48b6
挂起类型: 134217728
OS 版本: 10.0.10586.2.0.0.256.48
区域设置 ID: 2052
其他挂起签名 1: 48b618959a075e24a36ea12ee5e1f70d
其他挂起签名 2: 4536
其他挂起签名 3: 4536ae7d434c80517c7191a9436ba864
其他挂起签名 4: 48b6
其他挂起签名 5: 48b618959a075e24a36ea12ee5e1f70d
其他挂起签名 6: 4536
其他挂起签名 7: 4536ae7d434c80517c7191a9436ba864

[LordFuture]

I haven't been able to start The Division at all. I have carried out all you suggestions. Updating driver, turning off all programs at start-up including firewall. It always crashes...
Details...

Problem signature:
Problem Event Name: APPCRASH
Application Name: TheDivision.exe
Application Version: 1.0.0.0
Application Timestamp: 56bb5f28
Fault Module Name: TheDivision.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 56bb5f28
Exception Code: c0000005
Exception Offset: 000000000025647a
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 9346
Additional Information 2: 93465d0ddc3c6a562bcae408e44fdbd3
Additional Information 3: 3b50
Additional Information 4: 3b507e2c4cb25c1a1770c36a46ba239e

CPU: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, 2001 Mhz, 2 Core(s), 2 Logical Processor(s)
GPU: NVIDIA GeForce GTX 280M
RAM: 8.00 GB. I have a dxdiag file and an MSInfo file if more information is required.

[Merlin840]

CPU : AMD FX-9590 @ 4.7GHz
CPU Cooler : Corsair Hydro H100i GTX Extreme
Motherboard : MSI 990FXA-GD65V2
GPU: EVGA GeForce GTX 950 FTW
RAM : 32GB G.Skill RipJaws X @2133MHz
PSU: Antec HCG 750Watt Bronze

I contacted support and followed the instructions in the email to no avail.

MSInfo:

2/19/2016 3:57 PM    Application Error    Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Exception code: 0xc0000005
Fault offset: 0x0000000000217917
Faulting process id: 0x16d0
Faulting application start time: 0x01d16b2cb2fcaff8
Faulting application path: G:\Games\Tom Clancy's The Division Beta\TheDivision.exe
Faulting module path: G:\Games\Tom Clancy's The Division Beta\TheDivision.exe
Report Id: a4d732ed-178f-443c-bf6d-0aa127b569ab
Faulting package full name: 
Faulting package-relative application ID:

[majoranathema]

CPU: i5-3770K

GPU: EVGA GTX 760 FTW $GB

MOBO: ASUS P8Z77-V LK

8GB DRAM

...After undertaking all recommended workarounds and insuring that all drivers are current as well as disabling overlays / etc..etc... I am unable to run the game for more than 60 seconds with ALL settings on MIN and vsync disabled. MSINFO yields no INFO regarding the crash..only event viewer. AT this juncture I along with MANY other customers are very disheartened. PLEASE give us a timely response to this ongoing issue !

[Sneakajoo]

Is anyone from Ubisoft going to answer on here? There are TONS of people having the exact same issue and we haven't heard one word at all from support other than the typical cookie-cutter "try this" thing and nothing they have suggested is working for anybody.

[MolagBally]

For me game is not crashing, just create a lot of crash files in uplay directory when i use mouse or keyboard. And game keep freeze

Spoiler:  Show

I re-install Microsoft Visual C++ , DirectX, trying off all start-ups
CPU: i5 2500k
GPU: AMD r9 290
RAM: 8GB
Motherboard model: Asrock p67 pro3
Windows10 x64 14251 build

Problem solved with lastest insider build windows10 14267