Crashing in The Division | Forums

[xXREDdotXx]

CPU: Intel i5-4570
GPU: Nvidia Geforce GTX 770
RAM: 8GB
Motherboard model: Asrock H81M-HDS
OS: Win10 64bit

21.02.2016 14:15 Application Error
Name der fehlerhaften Anwendung: TheDivision.exe, Version: 1.0.0.0, Zeitstempel: 0x56bb5f28

Name des fehlerhaften Moduls: TheDivision.exe,Version: 1.0.0.0, Zeitstempel: 0x56bb5f28

Ausnahmecode: 0xc0000005

Fehleroffset: 0x00000000002610ad

ID des fehlerhaften Prozesses: 0xc0c

Startzeit der fehlerhaften Anwendung: 0x01d16cb15fadd561

Pfad der fehlerhaften Anwendung: C:\Program Files\Ubisoft\Tom Clancy's The Division Beta\TheDivision.exe

Pfad des fehlerhaften Moduls: C:\Program Files\Ubisoft\Tom Clancy's The Division Beta\TheDivision.exe

Berichtskennung: 3330fdda-457c-4186-8b99-cd73a00a00fe

Vollständiger Name des fehlerhaften Pakets: 

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

[yasioo1984]

Intel Core i7 - 3630QM CPU 2,4 GHz
16GB Ram
Windows 7 64 bit
all Microsoft Visual done as you asked
Dual Nvidia GeForce GT 650M x2 SLI (4GB Video Ram)
first day (19/02/2016)
game crashes only at the beginning during Ubisoft logo upload (both -when started form Uplay or desktop icon)
second day (20/02/2016)
game crashes as on first day, and during first attemt to upload save,
third day (21/02/2016)
as mentioned above, but also during every 15 minutes (change of location, matchmaking)

[Bigodon]

guess what? another BSOD
this is really give me tired... i hope you get this fixed ultil march 8 otherside i will have to cancel my pre order

i trully loved the game, had pre order on the day it comes to steam, had cancel my normal edition to re-pre order the gold edition, played the closed beta and been amazed without a single issue, but this open beta is crushing my fun and experience.

here is the log of my last 2 BSOD happened when i played open beta:

Dump File         : 022116-9437-01.dmp
Crash Time        : 21/02/2016 11:29:05
Bug Check String  : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code    : 0x000000be
Parameter 1       : fffffa82`0c42de40
Parameter 2       : 80000000`00900121
Parameter 3       : ffffd000`2467c5e0
Parameter 4       : 00000000`0000000a
Caused By Driver  : hal.dll
Caused By Address : hal.dll+27a3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+142480
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\022116-9437-01.dmp
Processors Count  : 12
Major Version     : 15
Minor Version     : 10586
Dump File Size    : 409.908
Dump File Time    : 21/02/2016 11:30:11

and

Dump File         : 022016-12859-01.dmp
Crash Time        : 20/02/2016 17:12:15
Bug Check String  : HAL_INITIALIZATION_FAILED
Bug Check Code    : 0x0000005c
Parameter 1       : 00000000`00002001
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`0000000c
Parameter 4       : ffffffff`ffd01488
Caused By Driver  : hal.dll
Caused By Address : hal.dll+61ccb
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+142480
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\022016-12859-01.dmp
Processors Count  : 12
Major Version     : 15
Minor Version     : 10586
Dump File Size    : 102.912
Dump File Time    : 20/02/2016 18:35:30

both bsod is related to this hal.dll any thoughs?

[fLaX_i0n]

disabling SLI worked for me Nvidia GTX 690

[walkingdragon12]

Since playing The Division I've run into the issue of the "Red Screen of Doom", I'm not sure how many others have this or if it's just me, I built my PC from scratch, after encountering the Red Screen twice I followed the advice you guys had on the website and I still have issues with it crashing. I understand that the .dll file is related to my DirectX, but I made sure to install that on the day I started my computer and even reinstalled it after my second encounter with the Red Screen, another thing is during the red screen I get no errors.

Red Screen


MSINFO32 (Highlighted the Division errors I could find)


And my specs:
CPU: Intel i7-4790k @4.0Ghz
GPU: Gigabyte R9 Fury Windforce
RAM: Corsair Vengance 32GB DDR3 2400
Motherboard model: Gigabyte Z97X
OS: Win10 64bit

[nordadrag]

Issue: After pressing 'Play' in Uplay launcher, a new window opened with the game logo and a spinning uplay logo. After that nothing happened, and I was forced to end the Uplay process in task manager to be able to close it down.

Solution: Turned off Avast Anti virus. Allows the game to launch.

System: Windows 10, GTX 770M, i7-4700HQ
Avast Free Antivirus version 10.3.2223

[lordash]

Hello,

Game is crashing randomly, but can't exceed 10 minutes of play.

Windows 10 64
Intel core I7 2600K
Asus Sabertooth P67
MSI GTX 770 Lightning
16 Go ram

Report:
21/02/2016 16:51 Application Hang Le programme TheDivision.exe version 1.0.0.0 a cessé d'interagir avec Windows et a été fermé. Pour déterminer si des informations supplémentaires sont disponibles, consultez l'historique du problème dans le panneau de configuration Sécurité et maintenance.
 ID de processus*: c84
 Heure de début*: 01d16cc68f620cb2
 Heure de fin*: 459
 Chemin d'accès de l'application : J:\Tom Clancy's The Division Beta\TheDivision.exe
 ID de rapport : 47a2bf48-d8bb-11e5-8e39-f46d0497c611
 Nom complet du package défaillant*: 
 ID de l'application relative au package défaillant*: 


The game runs from the same drive that Rainbow Six witch works very well.

I like this game but i will wait before buying it. Too unstable for me.

[McPartyson]

Windows 10
R9 390 (Latest 16.1.1 Crimson Drivers)
i5-3570k
8g ram
250g Corsair SSD
No viruses, no malaware, no background programs/scanners/firewall etc running

The first crash happened within 5mins of playing with default settings:

Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Exception code: 0xc0000005
Fault offset: 0x00000000003edda6
Faulting process id: 0x10fc
Faulting application start time: 0x01d16c5caf0bb922
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's The Division - Beta\TheDivision.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's The Division - Beta\TheDivision.exe
Report Id: 8b71ea16-22de-404a-b7be-8efb293188bf
Faulting package full name:
Faulting package-relative application ID:

I read on Reddit to disable the wind effects for snow and turn particles down to high, so I did that but it crashed...This happened after playing for 45mins though at the end of the mission after killing Hutch:

Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000174f676
Faulting process id: 0x2b34
Faulting application start time: 0x01d16c7318505013
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's The Division - Beta\TheDivision.exe
Faulting module path: unknown
Report Id: cbac4003-9dc7-407c-bf2d-c549abb82257
Faulting package full name:
Faulting package-relative application ID:

[Ieonith]

same issue but one thing ....
I launch the game , withe screen, error , again and again
but if I close teams speak miracle I can lauch the game withou problem ....

mmo where you must play alone, new concept ^^


EDIT : works without any ts plug-in

[hirow]

For me the biggest problem with this game is this - when im trying to make a party with someone on my friends list, the game suddenly starts to lag really hard for the person that im making party with, not for me. They have this problem only with me and other random players that i find through matchmaking dont have any problems with me being the the party