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Member
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Community Developer
Hi Tomtraimond,
I am really sorry to hear that you are facing so many issues since the update. Honestly, it is surprising, because for most players, the maintenance on Wednesday and the update solved many issues, especially the Bunker connection problem.
Could you contact the support to see with them i there is anything with your phone configuration that might explain so many issues?
01 57 32 44 55 (le téléphone pour la France)
https://support.ubi.com/fr-fr/
Let me know how it goes.
JollyCharly
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Junior Member
Same here
Same here on Sony Xperia Z5 compact.
Crash after every race after loot wheel.
Sometimes crashs when opening the map
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Member
I called support and here's what they told me:
-definitively not a compatibilty/configuration phone problem(of course we made some test and manipulation to arrive at this conclusion)
-no problems with my uplay and google+ accounts(configurations ok)
--recently they have lots of customers who called them for constant crashing with the game
And VOILA no other solution than waiting for a new update that corrects these problems...
I managed by myself to find a solution that solve some of the problems but not all:
make sure that your uplay and google+ account are the same,ID and email adress
uninstall the game and reinstall it through google play and NOT through the play store(use your browser throughout the procedure)
it has solved the problems for the bunker(even if its laggy but it's working),gift box(also very laggy),excessive heat and of course constant crashing...
by now the battery still draining anormaly,friend list+leaderboards takes age to load and also no points added to the leaderboards...
but i can play more than 2mn before game crashing...
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Junior Member
I find out what game crash when I enter the map second time.
Game crash even if I don't play a single track. Load game, go to map, back to village, map again=crash
Also, game crash if I enter the map before game connected to uplay
Bunker and slot machine works fine. Game don't crash if I replay track after a wheel (without exiting to map) or if I exit to village after a wheel, but next time I visit the map game crashs.