1. #1

    Constant appcrash after the new update

    Gigabyte GSmart Mika M3, Android 4.4.2 here.

    After the update Trials is crashing all the time, on all tracks.

    Reinstalled and the app crashed 6 times just while downloading my progress.

    Anybody else with similar issues?


    (Also, the event window is not there for me yet, nor the new bike in the garage.)


    Edit: Android 4.4.2, latest update, latest Trials app.

    Screw world record times, I have to finish the track before crashing!

    Usually crashes while riding, any track. Also crashed while I was filling out the support ticket in-game.

    Looks like it only crashes when the phone is connected to the internet. I use WiFi, can't test on Data.
    Share this post

  2. #2
    FatalDragon69's Avatar Senior Member
    Join Date
    May 2015
    Location
    Lancs, U.K
    Posts
    1,117
    Really sorry to hear that mate !!

    Best thing you can do is send in a Support Ticket via the Uplay Website (obviously not from your phone if it keeps crashing) then once you have a Support Ticket Number you can send a Private Message to our Community Manager on here, explain to her exactly what your problem is along with your Support Ticket Number and she'll be able to help you to get things back to normal A.S.A.P ok mate !?


    !! Hope this Helps and you get everything sorted soon !!
    Share this post

  3. #3
    If your phone is rooted and you have blocked adds the game will crash when it trys to connecte to an add server.

    To fix it you will have to disable add blocking or add the add server to your whitelist.
    Share this post

  4. #4
    Uh, the ads have been blocked ever since I'vs started playing the game a year ago. Hope it's not what causes the crashed, but I'll try to unblock. Thanks for the idea.
    Share this post

  5. #5
    Add blocking 100% causes the crash.
    Share this post

  6. #6
    VladMano-TFG's Avatar Junior Member
    Join Date
    Dec 2015
    Posts
    9
    Do you have any idea which server it is so i can whitelist it?
    Share this post

  7. #7
    Ubi-JollyCharly's Avatar Community Developer
    Join Date
    Nov 2015
    Posts
    793
    Hi VasAkos1,

    did unblocking the adds helped?

    JollyCharly
    Share this post

  8. #8
    Yeah unblocking did solve the issue. Thanks for the help!
    Share this post

  9. #9
    Originally Posted by vlad.andre.mano Go to original post
    Do you have any idea which server it is so i can whitelist it?
    I think the game uses the 'hosts' file like any other Android app to pull the ads from Google.
    Share this post

  10. #10
    VladMano-TFG's Avatar Junior Member
    Join Date
    Dec 2015
    Posts
    9
    Well, adaway is not giving me any clue on which one to whitelist, i have to know the exact name of it, ill try to find it.
    Share this post