1. #1

    PreOrder Object have disappeared.

    Hello support,
    for a while I no longer have access to pre-order objects Trials Fusion (fairings and outfits).
    I wonder if it is possible to solve this problem, if I need to provide proof of what the pre-order before the launch.
    I'm on PC plateform, and my gamertag is JettY_ (if you dont found, my old was Jetkid2000. with the last . )

    Hoping that the problem can be resolved and thank you in advance for your support.
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  2. #2
    mattshotcha's Avatar Community Staff
    Join Date
    Nov 2012
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    Ubisoft NCSA CRC
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    987
    Best bet is to submit a ticket with support.ubi.com and they can look into it for you. There, they can verify and fix this.

    Let me know if you have any trouble getting a ticket in or anything.

    Thanks!
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