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  1. #1

    Problem with Uplay

    there was a problem connecting to Uplay service. Restore the connection as soon as possible





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  2. #2
    WID992007's Avatar Senior Member
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    you have the old out dated version of Uplay installed , they have updated it over a dozen times since the game shipped with new features , the old version will no longer work

    you have to go download and install it , you can get it here https://uplay.ubi.com/


    If you continue to have issues PLEASE see the troubleshooting tips section here http://steamcommunity.com/app/298110...6486417358966/
    or open a support ticket with Ubisoft Support at https://support.ubi.com by clicking on My Questions in the upper left corner of that page.


    You can also call them on the phone during regular support hours <--(BEST OPTION)
    You can find phone number information here: https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI


    You can also try to contact them via social media.


    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport
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  3. #3
    Good fis WHAT asked me, gave Alright ... however appearing IS THIS Message!
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  4. #4
    WID992007's Avatar Senior Member
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    which driver version and card you got ?

    both AMD and Nvidia have busted far cry 4 in the drivers recently

    if you have an Nvidia card do not use the 361.75 drivers go back to the 361.43's

    361.75 have a bug in shadow play that will crash the game on launch if you install geforce experience with your drivers

    see http://steamcommunity.com/app/298110...7699617665929/

    you can use the 361.75's or the hotfix 361.82 's but ... do not install geforce experience .. or find a way to shut off the sharing in shadow play i do not know if they fixed the shadow play bug in the 361.82 drivers . i'm using those but i never ever install geforce experience and thats where the bug is..
    you can get the 361.82 hotfix driver here http://nvidia.custhelp.com/app/answers/detail/a_id/4026

    (it only says they fixed the usb error that your gpu shows up as a removable device in your win 10 task bar

    AMD cards.. well they will crash if you have the AMD gaming evolved in game overlay enabled .. to fix it disable the overlay

    they have that listed under known issues even with the latest drivers


    • [82387] A few game titles may fail to launch or crash if the Gaming Evolved overlay is enabled. A temporary workaround is to disable the AMD Gaming Evolved "In Game Overlay"

    oh an one other note .. if you are running win 10

    launch Uplay as well as as steam (if you have the steam version ) as RUN AS ADMINISTRATOR
    this games engine was created years before windows 10 shipped and that change may needed to allow the game to write any save files and or configuration files , windows 10 may handle file security \ permissions in a different way then previous operating system did.
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  5. #5
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  6. #6
    WID992007's Avatar Senior Member
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    what Nvidia video card do you own ?

    if you have a laptop only use drivers provided by your laptop manufacturer

    also did you use DDU to remove your previous driver before installing a new one .. you should run DDU in windows safe mode to remove your previous drivers before installing a new driver

    you can get DDU here http://www.wagnardmobile.com/?q=node/51

    or from the Guru 3d website here http://www.guru3d.com/files-details/...-download.html
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  7. #7
    WID992007's Avatar Senior Member
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    if you have only an Intel HD video chipset..... no the game will not run on your system

    if you have a dual core CPU no the game will not run on your system

    Far Cry 4 Minimum Requirements
    MINIMUM
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.6 GHz Intel® Core™ i5-750 or 3.2 GHz AMD Phenom™ II X4 955 <---*note* both are Quad core CPU's
    Memory: 4 GB RAM
    Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD5850 (1 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Windows-compatible keyboard, mouse, optional controller.


    RECOMMENDED:
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.5 GHz Intel® Core™ i5-2400S or 4.0 GHz AMD FX-8350 or better
    Memory: 8 GB RAM
    Graphics: NVIDIA GeForce GTX 680 or AMD Radeon R9 290X or better (2 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Supported video cards at the time of release: NVIDIA GeForce GTX 460 or better, GeForce GTX 700 series; AMD Radeon HD5850 or better, Radeon R9 series.


    Note: Laptop versions of these cards may work but are NOT officially supported.
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  8. #8
    amd fx 6300. 12 gb ram, 9800 gs
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  9. #9
    WID992007's Avatar Senior Member
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    Originally Posted by Maicompr Go to original post
    amd fx 6300. 12 gb ram, 9800 gs
    sorry to tell you but no FarCry4 4 will not run on your system

    the 9800 GS cards from nvidia do not support shader model 5.0 which is Direct X 11

    they only support shader model 4 .0 which is Direct X 10
    http://www.notebookcheck.net/NVIDIA-...S.12932.0.html

    FarCry 4 does not support Direct X 10 video cards \


    to play FarCry 4 you will have to upgrade your video card to a direct X 11 supported video card that supports Pixel and vertex shader model 5.0 or above

    again

    Far Cry 4 Minimum Requirements
    MINIMUM
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.6 GHz Intel® Core™ i5-750 or 3.2 GHz AMD Phenom™ II X4 955 <---*note* both are Quad core CPU's
    Memory: 4 GB RAM
    Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD5850 (1 GB VRAM) <-------------
    DirectX: Version 11 <----------
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Windows-compatible keyboard, mouse, optional controller.


    RECOMMENDED:
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.5 GHz Intel® Core™ i5-2400S or 4.0 GHz AMD FX-8350 or better
    Memory: 8 GB RAM
    Graphics: NVIDIA GeForce GTX 680 or AMD Radeon R9 290X or better (2 GB VRAM) < --------------
    DirectX: Version 11 <------------
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Supported video cards at the time of release: NVIDIA GeForce GTX 460 or better, GeForce GTX 700 series; AMD Radeon HD5850 or better, Radeon R9 series.


    Note: Laptop versions of these cards may work but are NOT officially supported.

    if you look at this page it lists Direct X 10 video cards

    http://pclinks.xtreemhost.com/video_g.htm


    this page lists the ones that support Direct X 11 (remember not all cards on this page are supported it must be better then a GTX 460 or and AMD 5850 hardware wise .. not just number wise .. Nvidia GT series cards are not supported )

    http://pclinks.xtreemhost.com/video.htm

    by hardware wise i mean pixel and vertex shader count , memory bandwidth as well as Rop's all make a difference in how well a video card can perform
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  10. #10
    good game works without a video card installed ta .. with .. 361.75 is not working, I'm downloading an old card driver to see
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