Purchased from EB Games Australia
Redeemed Code as per leaflet about 8 hours ago for PC.
Have not received any email or download option in Uplay.
thedivisiongame.com/beta advises me I have already redeemed my PC code.
No response from customer support.
Can I get some help on this please Ubi?
So what about us who pre ordered the game for almost a year ago and have been waiting several hours for the GUARANTEED beta key. We will surely miss the whole freaking beta even though they could just have said something at least about the issue. But nothing from support, nothing from ANYONE at Ubisoft what the issue is.Originally Posted by blkefrz Go to original post
1. Waitlist persons have to wait and it DOESNT affect us who pre ordered the game and got GUARANTEED access.
2. What i understand it they manually activate the beta keys? (stupid idéa)
3. They said we would just have to wait until the game pops up in our client (haven't happeneed yet and its been over over 19 hours).
The FAQ states nothing of the sort http://tomclancy-thedivision.ubi.com/game/en-us/faq/Originally Posted by blkefrz Go to original post
Even if it did, from the main buying page ( http://tomclancy-thedivision.ubi.com...buy/index.aspx ) there is nothing.
In fact the main pre-order page Guarantees Access, not thinks about access, not access in the last hour, but immediate access upon preordering. This is why the ASA and ACCC for australia (thanks Johnny-2007) should be contacted by people that have preordered and not been given access.
Same here. PS4 though. I bought two pre-order packs now (I will give one game away to a friend) .
I did enter the key at the Ubisoft site yesterday. It says, that my key was validated - still no mail today yet.
I am very disappointed as Ubisoft was a brand I felt strongly about. As I am over 30 years old and some of Ubisofts earlier titles are among my youth memories and I played them for hours. I am not a marketing expert but I am very sure that such a high brand loyality that I had (until today that is) is a PR persons dream.
P.S.: Yesterday evening my key did arrive. All is good.
If not getting access to a beta were all it took to ruin your brand "loyalty", then I doubt you're anything close to a PR reps dream lol.Originally Posted by Seth101 Go to original post
I still haven't gotten the email either, but im not sitting here crying about it. I didn't pre-order because I wanted to play a beta for a few days. As long as I get the full game in march it's all good.