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  1. #1
    djKail's Avatar Junior Member
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    Oct 2015
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    The Division - Why I will never buy anything Ubisoft again

    As a company, you can not say "preorder our game and get guaranteed beta access" and proceed to stop giving out access codes without any official word on the matter.

    Offering beta access for a preorder is a clear method of enticing potential customers to fork over their hard earned money before the game is even out. I did this, like so many others. But I do not receive what I was guaranteed.

    Preorder will be cancelled, and Ubisoft will not get another dime from me. Ever.
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  2. #2
    Originally Posted by djKail Go to original post
    As a company, you can not say "preorder our game and get guaranteed beta access" and proceed to stop giving out access codes without any official word on the matter.

    Offering beta access for a preorder is a clear method of enticing potential customers to fork over their hard earned money before the game is even out. I did this, like so many others. But I do not receive what I was guaranteed.

    Preorder will be cancelled, and Ubisoft will not get another dime from me. Ever.
    Chances are YOU/retailer made the mistake, not UBI. Just saying. That being said. Nice to meet ya and Bu Bye
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  3. #3
    Originally Posted by djKail Go to original post
    As a company, you can not say "preorder our game and get guaranteed beta access" and proceed to stop giving out access codes without any official word on the matter.

    Offering beta access for a preorder is a clear method of enticing potential customers to fork over their hard earned money before the game is even out. I did this, like so many others. But I do not receive what I was guaranteed.

    Preorder will be cancelled, and Ubisoft will not get another dime from me. Ever.
    Did you try contacting customer support?
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  4. #4
    djKail's Avatar Junior Member
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    Oct 2015
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    Originally Posted by Tannenhouser Go to original post
    Chances are YOU/retailer made the mistake, not UBI. Just saying. That being said. Nice to meet ya and Bu Bye
    Except you would be incorrect. Initial redemption code was entered. Verified by logging in, saying that my account has already been given "gaurenteed" access and to wait for my code via email. Code never came, nor does it appear under my Uplay account.

    Enjoy supporting a company such as this. They will screw you over at some point.
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  5. #5
    Same happened to me and i preordered back in April of 2014 i contacted support and they told me the sent waves of keys out to people and should get mine within the hour its been over 10 hours now... and nothing
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