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  1. #1

    Invalid Beta Code

    So I see tons of posts about people typing in their beta code and waiting for the confirmation code from Ubisoft.
    I have a slighty different problem, I got a code from my retailer when I pre-ordered but the code I got isn't working when I type it in. I have tried several different combinations of the code, with zeros or "o"s etc but nothing. I've been in contact with my retailer but there's nothing they can do and they assured me I had the correct code. Anyone else experience anything similar?
    Thanks!
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  2. #2

    Invalid key

    Same as you. invalid key.
    What to do?
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  3. #3
    I've been in contact with retailer. I tried to submit question to Ubisoft but it wont let me. So I guess just wait this beta out, which sucks
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  4. #4

    Beta Code

    Originally Posted by michaeljacobsen Go to original post
    Same as you. invalid key.
    What to do?
    Hi, i had the same problem but i just kept trying and then it finally worked. Try to log in to Ubisoft before you start doin STEP 1.
    However im now waiting for the Beta key from Ubisoft and it seems it wont arrive in a near future hehe..
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  5. #5
    Did yours also say "Your code is invalid" when you tried to type it in?
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  6. #6
    i had the same problem as you with steam.after 30 minutes the code redeemed and now i have the game in my library but when i want to play uplay ask for the code again.
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  7. #7
    After some research it seems everyone else has a 12 digit code. The code I got is a 14 digit code....what do I do lol
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  8. #8
    UbiBooma's Avatar Community Representative
    Join Date
    Jun 2015
    Location
    NCSA
    Posts
    1,715
    Hi everyone. Check here to see if this works for you. If not, contact support. Try to use live chat instead of calling because it's faster. The queue is quite long right now, as support staff are overwhelmed. But be patient and persistent and we may be able to get you in!
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