Hello,
Please verify the game files:
For Uplay users:
To verify the game files, we recommend running the Uplay client as administrator to do this:
1. Completely exit Uplay.
2. Right-click on the shortcut which you use to launch Uplay.
3. Select the 'Compatibility' tab.
4. Tick the 'Run as Administrator' box.
5. Select 'OK'
To verify the game files:
1. Launch Uplay.
2. Select the 'Games' tab at the top of the window.
3. Click on the game tile within your games library.
4. Select "Properties".
5. Under "Local Files", choose the "Verify Files" option.
If an issue is found you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found. When this has been completed you can then try the game again.
For Steam users:
Please follow the steps in the article below:
https://support.steampowered.com/kb_...2037-QEUH-3335
Thanks
Yeah already did that verified and when I click on the game nothing happens it will not even start restarted my computer and nothing happens.Originally Posted by Ubi-Houck Go to original post
Thanks for trying that. Can you please try disabling your background applications? (Temporarily disable any unnecessary programs and also any anti-virus / firewall software):Originally Posted by VAIOMANIAC Go to original post
If you are using Windows 8/10, start-up programs can be disabled through the task manager. Press CTRL + ALT + DELETE to go the task manager and go to the start-up tab.
If using a previous version of Windows:
Go to the Start menu on your desktop (or, if using Windows Vista/Windows 7 press the Windows key and the letter R at the same time)
- Type in MSCONFIG and press Enter
- Go to the tab, which says Start-up
- Click the option to Disable All
- Press Apply, then Close then pick the option to Restart
Also please check that your graphics card drivers are up to date, we recommend going to the graphics card manufacturer's website to download the latest drivers. Please use the link below for your graphics card manufacturer:
NVidia: http://www.geforce.co.uk/drivers
AMD: http://support.amd.com/en-us/download
Thanks