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  1. #1

    Far cry 3 Black Screen

    Hi, i just downloaded far cry 3, but i have a bug: when i try to change any video option it freezes and gives me a black screen. My system does match all requirements, and I already tried to launch the game in windows XP compatibility mode but it's the same ad before.
    So how can i solve this problem?
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    close any and all backround applications

    make sure you verify your game files \

    To verify your files if you bought the game thru Steam ..\EXIT Steam ..right click your steam icon ..select run as Administrator


    launch Steam


    go to your Steam games library


    right clik on far cry 3


    select properties


    select local files


    select verify Integrity of game cache


    it takes a few min to do but its faster the redownloading your entire game , if its only a few files that were corrupt or installed incorrectly .... this in many cases will fix your problems


    If you have the U play only Version of the game you can also verify your game files with U play


    if you have the game via u play only here are instructions how to verify your game files thru their client
    Again its probably best to make sure you launch Uplay as RUN as Administrator when you do a file verify


    https://support.ubi.com/en-US/FAQ/60...0000000ee85CAA
    see the bottom of the page



    see also http://forums.ubi.com/showthread.php...ped-Responding

    and be aware that the AMD 15.11 beta drivers will cause the game to fail to launch see this thred

    http://forums.ubi.com/showthread.php...crashes-FC3-4?

    to fix it roll back to the 15.10 beta driver or use the 15.7 WHQL drivers


    you can get both from this link
    http://www.guru3d.com/files-categori...sta-win-7.html


    make sure you use DDU when uninstalling your current drivers in safe mode for best results
    http://www.guru3d.com/files-details/...-download.html


    *update AMD has released newer drivers but they still have issues , under Known issues
    in the new 16.1 driver is
    [84434]Far Cry 4 – A crash may occur after performing (ALT + Enter) to switch between windowed/full screen modes with the AMD Gaming Evolved "Video Capture" feature turned on
    (not all AMD GPU's are supported see http://betanews.com/2015/11/24/amd-kills-gpu/ )
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  3. #3
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    If you continue to have issues PLEASE open a support ticket with Ubisoft Support at https://support.ubi.com by clicking on My Questions in the upper left corner of that page.


    You can also call them on the phone during regular support hours <--(BEST OPTION)
    You can find phone number information here: https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI


    You can also try to contact them via social media.


    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport


    Good luck! I hope you find your fix!
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