Member
This is about that dialog where you have to choose between "Local" and "Server", that is displayed when the game thinks that the local game data is out of sync with the server.
Some people are switching devices often and they will always get that dialog and know that they should choose "Server". But then there's people who opened tickets with support, because they're missing some item(s). Support will add the items to the server game data (hopefully) and next time the game is played, that dialog will appear. If the player is lucky they have already read the message from support that the problem is fixed and that "Server" is the right choice, otherwise they might choose "Local" because they don't want to lose any data. In my friend's game that dialog shows up once in a while for no apparent reason (at least three times during the Christmas event). He always chooses "Local" but there's that nagging feeling that this could not have been the "right" choice. Maybe some fixing bot detected a problem and fixed it?
I'd like to suggest a "Detail" button that will display more information about the differences between local and server apart from the player level. I am aware that doing a full comparison could be a lot of work, but even some text display that support (or the hypothetical fixing bot) can fill in when they add something to the account could be helpful.
I am also aware that there's more urgent problems out there.
Community Developer
Hi Yigalla,
I really like your suggestion. I don't know if it is possible, if there is enough space on the UI to add a "Info" icone, etc.
But I will forward that idea
JollyCharly
Member
Your friend should have chosen Server during the Christmas event. He was probably being pushed missed rewards due to bugs. (or maybe it was the event before the christmas one that had that issue).
Member
Don't think so. He's not missing anything (he got all the rewards except the Yeti legs and that can well be because of the randomness; they only gave that near 100% probabilty to the tracks at the end), and the dialog popped up again on Friday. He stopped playing then (without choosing either option) and after some time the OS decided to close the App and when we restarted TF afterwards the dialog didn't appear again. Don't know what to make of this.Originally Posted by mjparme Go to original post
But that's the whole point. We don't know, and we can't know without more info.
Senior Member
I still wonder what progress to select the device or the server.
As it has happened in the last few days where your time got updated to the servers but not the scores,in this scenario if I choose server will I not loose the points forever and there are so many times when your time dosent get updated to the server due to no internet or connection issue.
