1. #1

    Golden ticket problem

    Good day! There is a problem,I stopped getting gold tickets for watching ads,get the message "a network error Occurred". Same problems with getting free diamonds and coins is not observed,I have a solution?
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  2. #2
    Ubi-JollyCharly's Avatar Community Developer
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    Nov 2015
    Posts
    793
    Hi!

    thank you for your feedbakck! I will forward this issue to the devs

    We are sorry for the inconvenience

    JollyCharly
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  3. #3
    I'm having the same issue. Sometimes it works and I receive a golden ticket, sometimes I get a network issue, and other times nothing happens at all (even after waiting at least a full minuye).
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  4. #4

    Golden tickets problem

    I am having exactly the same problem with golden tickets only. Any resolution?
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  5. #5
    Ubi-JollyCharly's Avatar Community Developer
    Join Date
    Nov 2015
    Posts
    793
    Hello,

    I forwarded the issue and our team is investigating.
    I will let you know as soon as we have more info.

    JollyCharly
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  6. #6

    Free Golden Tickets Issue

    Originally Posted by Ubi-JollyCharly Go to original post
    Hello,

    I forwarded the issue and our team is investigating.
    I will let you know as soon as we have more info.

    JollyCharly
    I have the same issue. Says: "A network error has occured" after showing the ad. I play on Android.
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  7. #7

    A network error has occured

    I have the same issue. Says: "A network error has occured" after showing the ad. I play on Android. Often game also crashes and restarts after ad. This happens with diamonds and tickets.
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  8. #8

    Still the same three years on

    Three years since this thread opened up and I have not had a golden ticket for watching ads for about 12 months .... the whole process is messed up, coins and diamonds too. I’ve relied on the ‘generosity of friends’ but recently ran out of tickets and ended up buying them again. This is rediculous after years of playing this game I’m about ready to delete it.
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