1. #1

    Just Dance 2016 (Wii) online (World Dance Floor) server problem

    So we can get to the words dance floor when we first start up. We get through one (sometimes two) dances before getting kicked out with the following message: Ubisoft server is not available at this time. Please try again later.

    If I try to get back on, we get the same message. If I turn off Just Dance and restart, I can get back on for a bit before getting kicked off again.
    I followed the protocol to create a static connect and opening the specified ports. There was no change.
    Anybody else? Seems like this is a common problem.

    Just Dance 2016
    Wii
    Time Warner Cable Internet
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  2. #2
    UBI-Zuzu's Avatar Community Manager
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    Sep 2015
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    Originally Posted by TheSturgells Go to original post
    So we can get to the words dance floor when we first start up. We get through one (sometimes two) dances before getting kicked out with the following message: Ubisoft server is not available at this time. Please try again later.

    If I try to get back on, we get the same message. If I turn off Just Dance and restart, I can get back on for a bit before getting kicked off again.
    I followed the protocol to create a static connect and opening the specified ports. There was no change.
    Anybody else? Seems like this is a common problem.

    Just Dance 2016
    Wii
    Time Warner Cable Internet
    Hello TheSturgells and welcome to the forums!
    Have you contacted our support regarding this issue?

    Zuzu
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  3. #3

    Ubi support contacted

    Originally Posted by UBI-Zuzu Go to original post
    Hello TheSturgells and welcome to the forums!
    Have you contacted our support regarding this issue?

    Zuzu
    Yes, the ref # is 02783909
    Haven't heard back yet.
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  4. #4
    UBI-Zuzu's Avatar Community Manager
    Join Date
    Sep 2015
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    1,074
    Originally Posted by TheSturgells Go to original post
    Yes, the ref # is 02783909
    Haven't heard back yet.
    Hey TheSturgells,
    could you please tell me your region as well? Thank you.

    Zuzu
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  5. #5

    Region

    Originally Posted by UBI-Zuzu Go to original post
    Hey TheSturgells,
    could you please tell me your region as well? Thank you.

    Zuzu
    NTSC-U/C
    United States, North Carolina
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