1. #1

    Just dance unlimited not active after purchasing it.

    I went to the eshop and bought a 1 month pass, i went to Just dance 2016 and it says "You don't have a vaild Pass". Can anyone help me?
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  2. #2
    Rawrena's Avatar Banned
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    Mar 2014
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    Hi toby2313 -

    Can you let me know which console you are on?
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  3. #3

    Wii u console

    I'm using the wiiu console.
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  4. #4
    Originally Posted by toby2313 Go to original post
    I'm using the wiiu console.
    Bad news, ubisoft dont give solution. Since november of 2015, JDU have this problem.
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  5. #5

    I wasted 6.99 on something that hasn't been fixed!

    I really was looking forward to Just dance Unlimited! I'm not satisfied with Just dance 2016 without that best feature in the game.
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  6. #6
    UBI-Zuzu's Avatar Community Manager
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    Sep 2015
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    1,074
    Hello Toby2313,
    Sorry to hear it happened to you. Please contact Nintendo Support regarding your issue.

    Zuzu
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  7. #7

    Issue still not solved

    Nintendo couldnt do anything about it, is there any way this can be patched and updated to fix this problem?

    I want to play Just dance unlimited on my wiiu :/
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  8. #8
    Ubi-Elyon's Avatar Community Manager
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    Oct 2015
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    Hey guys,

    So sorry for this inconvenience, our dev team is currently investigating on it and we will come back as soon as possible.

    Thank you for your patience.
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  9. #9

    Issue resolved, but one problem

    Originally Posted by Ubi-Elyon Go to original post
    Hey guys,

    So sorry for this inconvenience, our dev team is currently investigating on it and we will come back as soon as possible.

    Thank you for your patience.
    So this issue was resolved for me because i deleted my save data for my user i don't use (Because i play just dance on a different user) but the different user wasn't the user on my wiiu that i used to buy the pass, it was on *my* user where i purchased the pass. So when i go to my user (after deleteing the safe data) Just dance unlimited can finally see my JDU pass, but on each user on my wiiu, it doesn't see a subscription pass, i have went to the eshop but the other users won't see the subscription (besides my account) so i want to know if this can be fixed?
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  10. #10
    Welcome to the club... I purchased gold edition digitally through the MS Store on xbox one and never received a code. I went through 2 weeks of technical support supplying everything they asked for to no resolve. Ubisoft really screwed this up... Just read through this forum, multiple people complaining. The game came out in October and this is still an issue??? What?
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