1. #21
    FatalDragon69's Avatar Senior Member
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    Originally Posted by FatalDragon69 Go to original post
    Damn it.....Another great rider gone (on the off-chance that you do read this fevves, I'm sorry to see-ya go mate but I understand your grief, hope to see-ya on the tracks at least)

    Why can't things get sorted with this game or even have anyone listen to our ideas and implement >Some of< them for a change !?!?

    It shouldn't have to come to this where dedicated and supporting riders are getting stressed enough to leave because of things like this !?!?

    FFS C'Mon RedLynx, we thought you were better than this !?!?
    Originally Posted by Ubi-JollyCharly Go to original post
    Hi FatalDragon69,

    As I said before, all the players suggestions are not implemented, it is completely normal.
    Did you ever see any company adding every single customers feedback? Let's be realistic

    As for the bugs and issues, if they are not fixed yet, it's only because it is not as simple as it seems to fix a bug. Changing one parameter in the code can have an unforeseen impact somewhere else.
    I know it is frustrating on the players side, but RL teams are doing their best to solve as many issues as possible, and to add interesting new content.
    (just to avoid another misunderstanding here, working on new content doesnt mean that RL doesn't also works on fixing issues. This is also 2 things done in parallele. You have product development/game design teams that work on new features, and QA/devs that work on fixing the issue, in broad terms).

    JollyCharly
    Sorry but I think there's been a slight misunderstanding here as well.....I missed out "Some of" in my initial reply to Fevves (see what I mean above highlighted in Red)

    I didn't and never have expected for ALL of our ideas to get implemented into the game, that's crazy, because not every idea would work or even be beneficial.....I am realistic and totally agree with what you said but on the other hand I also agree with Fevves and feel his grief as well because there's been no real change in the major things that matter to this game, for a long time we were left in the dark with no support etc., but with that said, we are slowly getting some progress made now since people like yourself have been moved to Community Manager etc......So thanks for that, I just hope you will keep it up and stay with us to see things through to eventually get everything back to normal and running properly again.....Which will hopefully be sometime soon before we lose any more good people !!

    We would just like to see the main issue sorted once and for all as it's the main part of the game.....That's the Leader Boards !!


    Basically, I was merely venting my concern and understanding not to mention recognising that it's a shame that a lot of dedicated and supporting players have left or are leaving us because the Leader Boards haven't been sorted yet, amongst other things !!
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  2. #22
    Ubi-JollyCharly's Avatar Community Developer
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    Originally Posted by HiEverybody3 Go to original post
    I like the idea of adding a few sub forums. Though, I think that 2 or 3 extra ones are enough so that people don't get confused. It's a pity to see Fevves ago, because I think Trials Frontier is taking a step in the right direction again, apart from the leaderboards. The devs are doing their best to give us a smooth and stable game, and Charly & G00nzi are doing their best with the communication. Of course, there's still plenty of things that could be better (and you know that, RedLynx), but the way I see it, it's been getting a little better.
    Hi HiEverybody3,

    Thanks for your feedback.
    I can totally understand that too much categories can be confusing, tho I think it not enough is also confusing
    But considering the comments about the forum reorganisation, I will skip the "Feedback and suggestion" category, and simply merge it with "General".
    So basically we'll just have 2 new sub-forums : "Official announcements" and "Community".

    Originally Posted by FatalDragon69 Go to original post
    Sorry but I think there's been a slight misunderstanding here as well.....I missed out "Some of" in my initial reply to Fevves (see what I mean above highlighted in Red)

    I didn't and never have expected for ALL of our ideas to get implemented into the game, that's crazy, because not every idea would work or even be beneficial.....I am realistic and totally agree with what you said but on the other hand I also agree with Fevves and feel his grief as well because there's been no real change in the major things that matter to this game, for a long time we were left in the dark with no support etc., but with that said, we are slowly getting some progress made now since people like yourself have been moved to Community Manager etc......So thanks for that, I just hope you will keep it up and stay with us to see things through to eventually get everything back to normal and running properly again.....Which will hopefully be sometime soon before we lose any more good people !!

    We would just like to see the main issue sorted once and for all as it's the main part of the game.....That's the Leader Boards !!


    Basically, I was merely venting my concern and understanding not to mention recognising that it's a shame that a lot of dedicated and supporting players have left or are leaving us because the Leader Boards haven't been sorted yet, amongst other things !!
    Hello FatalDragon69,

    I see your point, and I hope that with the little changes we are implementing (the "Community-raised issues" thread, the new forum organisation) we'll be able to improve the communication between RL and the players, at least this is my goal
    Concerning the LB, this last update should already have fixed some issues. From the feedback I've read, it updated personal times in the leaderboards. I am no developer, so I can't really imagine the amount of work it requires to fix the LB, but from what I we discussed with RL, it is quite a bif task, and it will require several update to fix everything. It is a long term project.
    We are very grateful for your patience and understanding!

    JollyCharly
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  3. #23
    xitooner's Avatar Senior Member
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    Concerning the LB, this last update should already have fixed some issues. From the feedback I've read, it updated personal times in the leaderboards. I am no developer, so I can't really imagine the amount of work it requires to fix the LB, but from what I we discussed with RL, it is quite a bif task, and it will require several update to fix everything. It is a long term project.
    I can only assume the stuff being fixed on the LB are decent improvements, but they are essentially invisible underneath the much more visible issue that the currently calculated scores are off by (literally) millions of points in both directions ("good" and bad). You guys are putting out small fires long after the larger fire burned down the town. Leaderboard integrity in this game is close to zero when it should be the cornerstone of the game. If (when? like fevves) people lose faith in RL's LB progress its because of things like this.. people pretty much play until they reach a point that this is the major issue in front of them....see no real improvement....and then leave. We refer to this issue as "Leaderboard Recalcuation" and it will be really obvious the day it actually improves.
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  4. #24
    Ubi-JollyCharly's Avatar Community Developer
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    Originally Posted by xitooner Go to original post
    I can only assume the stuff being fixed on the LB are decent improvements, but they are essentially invisible underneath the much more visible issue that the currently calculated scores are off by (literally) millions of points in both directions ("good" and bad). You guys are putting out small fires long after the larger fire burned down the town. Leaderboard integrity in this game is close to zero when it should be the cornerstone of the game. If (when? like fevves) people lose faith in RL's LB progress its because of things like this.. people pretty much play until they reach a point that this is the major issue in front of them....see no real improvement....and then leave. We refer to this issue as "Leaderboard Recalcuation" and it will be really obvious the day it actually improves.
    Hi xitooner,

    I honestly couldn't say where did they start to work on the LB to fix them.
    However, I know the LB integrity is currently the main issue that players are facing, at least formulated on the forum. So it is the top issue I forward and follow.
    Like you, I am waiting for more info, and I hope we will have soon.
    Be assured that the issue has been addressed to RL, and that they are working on it

    JollyCharly
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  5. #25
    FatalDragon69's Avatar Senior Member
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    Thanks for listening and helping Charly, we do appreciate it, but the Leader Boards are no longer loading up for me since the latest update, so I'm worried that if I beat a Personal Best Time on a track that it won't get updated or award me the points for it either.....Basically, it's worse than it was before the update !?!?
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  6. #26
    Please add a doughnut counter to the community suggestions list, as it's been asked for many times. Given that the game already has an internal counter, scrollable parts inventory, and doughnut images, it seems like this should only take about 5 minutes of a developer's time...? (Said from the perspective of a software developer who hates being told that something should only take a few minutes.)
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  7. #27
    Ubi-JollyCharly's Avatar Community Developer
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    Originally Posted by FatalDragon69 Go to original post
    Thanks for listening and helping Charly, we do appreciate it, but the Leader Boards are no longer loading up for me since the latest update, so I'm worried that if I beat a Personal Best Time on a track that it won't get updated or award me the points for it either.....Basically, it's worse than it was before the update !?!?
    Hi FatalDragon69,

    I know since the last update the LB are loading very slowly for some of you. I informed the team about it the day of the update, and they were already monitoring it!
    I can only cross fingers we'll find a solution as soon as possible. I honestly can't imagine the amount of work it requires, but I know they are doing their best

    JollyCharly
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  8. #28
    FatalDragon69's Avatar Senior Member
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    Originally Posted by Ubi-JollyCharly Go to original post
    Hi FatalDragon69,

    I know since the last update the LB are loading very slowly for some of you. I informed the team about it the day of the update, and they were already monitoring it!
    I can only cross fingers we'll find a solution as soon as possible. I honestly can't imagine the amount of work it requires, but I know they are doing their best

    JollyCharly
    OK, Thanks for the info.....Hopefully they'll get it sorted for us soon !!
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  9. #29
    Originally Posted by ciscodalicious Go to original post
    There is a donut counter in the items menu
    Not quite where I'd expected to find it, but that works--thanks!
    It would be nice (and useful) to find such information in the update notes in the respective app stores, instead of the same silly story about Butch's antics.
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  10. #30
    Ubi-JollyCharly's Avatar Community Developer
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    Hi everyone,

    As you probably notice if you are reading this message, I created a new section on the forum : Official Announcement and News

    In this section, you won't be able to create threads, it is only for information coming from RedLynx.
    However, some threads are open for discussion, as always.

    Let's see how it goes with that

    I would also like to suggest you merge the two Support categories in one.

    Why : many bugs/issues are not related to the platform, so most of you end up posting on the General Discussion.
    To give the General Discussion and Support categories their full meaning, I think it could be a good idea to have only one Support category, and use tags if necessary.

    Example: SUPPORT
    - No gift from friends
    - [IOS] No access to the shop
    - [Android] Performance issue
    - No rarefied fuel reward after last Blitz season

    Please let me know how you feel about that this weekend!

    JollyCharly
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