1. #1

    Cannot redeem my season pass code

    Hello,

    I purchased the code from steam after purchasing the basic game but whenever i try to redeem the code on Uplay i got this Error:This Cd key or activation code is already in use with another Uplay account
    Though i opened two tickets with Ubi support with no answers to my question and already provided the code on the ticket ,any help would be appreciated.

    Cheers,
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  2. #2
    En0-'s Avatar Trials Developer
    Join Date
    Jun 2011
    Posts
    1,775
    Thanks for the report.

    As discussed on the Steam forum, please let us know if you don't get any report in the coming days. Customer Support may be a little bit slow during the week end.

    Cheers,
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  3. #3
    Hi,

    I got no replay from Ubisoft support so i was hoping you may check this problem if you want my ticket number i'm PMing you now with it.

    Cheers,
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  4. #4
    Originally Posted by En0- Go to original post
    Thanks for the report.

    As discussed on the Steam forum, please let us know if you don't get any report in the coming days. Customer Support may be a little bit slow during the week end.

    Cheers,
    I already Refunded my purchase with Steam (in 1 hour) and Ubisoft support havent replied my ticket for 3 days even now they havent replied ,
    any way thank you for trying to help.
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