Hi guys.
I have the same problem. I've paid a month for Just Dance Unlimited. I am able to choose the song, to dance it but as soon as it is score time, bye bye; the Wii U freezes and all I can do is to reboot the device. Of course, my score hasn't been saved and so I've paid for "nothing".I won't subscribe to this service anymore... Please, I need help
Hi Cacahouto6 - please see below for information:Originally Posted by Cacahouto6 Go to original post
Hi IronicEar979,
Thank you for providing these important details. Our team find out where the issue came from.
The crash issue in Just Dance 2016 in Wii U is mainly related to the high number of highscores in the savefile.
The only workaround to avoid the issue is to delete the savefile.
At the moment we cannot confirm a Title Update but we will keep you informed if any change will be made.
Hope this helped,
Elyon
Now happens everywhere, when got new avatar, or high score, realy makes me upset, i paid for JDU, and now can't play, it's passed 2 months from last update on this tread, i guess it's enough time to fix that problem, ubisoft, not an EA who don't care about customers i guess? Guys who deleted save files please tell my what exactly i'm loosing and what keeps aftrer?
Hi Ubi-Elyon!Originally Posted by Ubi-Elyon Go to original post
I have quite the same problem with my physical copy of Just Dance 2016 on Wii U too.
The game would froze/ crashed after playing a song from World Video Challenge or a Community Remix/ Free MashUp song.
I notice that every JD games I've owned for Wii U (2014, 2015, 2016) have the same problem. They would unexpectedly froze/ crashed after gaining a certain points or levels or after playing online modes for a long time.
Unfortunately, I have been reporting this issue to Ubisoft Support for each game mentioned above (and recently for JD2016) and the Support team's response was somewhat dissappointed: either I have to delete the game's save file or create a new Nintendo Network account or unlink Uplay app/ Ubisoft Club.
I hope this problem can be fixed before the launch of Just Dance 2017.
Just Dance 2016 is a lost cause for the Wii U, and it's pretty clear that Ubisoft support doesn't care about their customers. This is literally the worst game I own and it only belongs to the garbage. period!
I'm an expert when it comes to these freezes and I guarantee you that YOU WILL HAVE THE FREEZES IF YOU CONTINUE ADVANCING FURTHER ON THE GAME IF YOU HAVE JUST DANCE UNLIMITED
Having said that, there are some helpful, but in the end, useless advice, if you don't want to trigger the freezes earlier
- never pause on a song and choose retry or exit. Later on the game may crash.
- if you have a ubisoft servers error, reboot the game.
- don't leave on the middle of a WVC song while the gamepad is recording.
- Spend as much mojos as possible.
- Don't play dance quest, unlocking all the avatars will corrupt your save file faster.
- Sadly, don't try all the songs in the game, unlocking avatars will corrupt your game. (You must have unlimited tho, to unlock a ton of avatars)
The things listed above will help your game to last longer, before the 'permanent freeze' as I call it, triggers and by then you must say bye bye to all of your local progress. The permanent freeze will make your game crash everytime at the welcome screen or when you finish a song and the score is being displayed making the game unplayable unless you disconnect your console from the internet and only try local songs that have avatars unlocked already. But what's the fun in it, right?
In the end, the worst thing you can do is trying to beat the game and unlock everything, because that will actually make your save file as corrupt as possible.
What will you lose if you delete your save file? Well, the good thing is that you won't lose your JDU pass cuz it's tied to your NIID. You won't lose your Video Challenges or autodances. You will lose your local progress tho, such as all the avatars unlocked, alternates, mojo, local high scores, dancers profiles, and all % of the game, except for the UPlay actions achieved.
I'm gonna tell y'all a funny story about this. 2 weeks ago, I bring my Wii U to a friends house to have fun and dance a little. We chose Firework as our first song, but we weren't ready when the song started so I retried the song (at this point I don't care anymore of my own advices cuz I'm really tired and drained with everything that is happening with JD2016, I just lost care and hope for it) and guess what? the game crashed at the coach selection screen of another song.
I restarted the game, and we played another song and it would crash at the end of the song, not 1 but 3 times. At that point I knew I was getting 'the permanent freeze'. And I was really embarrassed that my friends had to see this, I had to tell them all the ordeal that I have to go through with this game, I noticed they were bothered by it a lot so I took the desision of deleting the save file in front of them so we could enjoy some JD in peace. I feel nothing at this point when losing my progress because I'm used to it. I already deleted my save file 5 times already, so thank you Ubisoft for that!