1. #11
    I'm experiencing this problem on the Wii U specifically with songs where I haven't unlocked the avatars yet. I've unlocked LOTS of avatars so far. As soon as I'm done with a song, the screen will freeze and make that brrrrrrrr noise and I have to force restart my Wii U. If I try the same song or any other song where I haven't unlocked the avatar, it happens.

    This wasn't a problem even a few days ago, so I don't know what's new.

    It happens with unlimited songs and a few of the mashup songs I haven't unlocked the avatars for. It doesn't happen for songs I've already unlocked the avatars for.

    PS if that user's theory is right and it's because of points, I've already unlocked everything and I have over 278,000 points.
    Share this post

  2. #12
    Ubi-Elyon's Avatar Community Manager
    Join Date
    Oct 2015
    Location
    EMEA CRC
    Posts
    433
    Originally Posted by laurieb42 Go to original post
    I'm experiencing this problem on the Wii U specifically with songs where I haven't unlocked the avatars yet. I've unlocked LOTS of avatars so far. As soon as I'm done with a song, the screen will freeze and make that brrrrrrrr noise and I have to force restart my Wii U. If I try the same song or any other song where I haven't unlocked the avatar, it happens.

    This wasn't a problem even a few days ago, so I don't know what's new.

    It happens with unlimited songs and a few of the mashup songs I haven't unlocked the avatars for. It doesn't happen for songs I've already unlocked the avatars for.

    PS if that user's theory is right and it's because of points, I've already unlocked everything and I have over 278,000 points.
    Hi laurieb42,

    Many thanks for your feedback, please note our developers are still investigating on this issue.
    I will keep you guys updated, thank you for your patience.
    Share this post

  3. #13

    I'm facing this issue too (wiiU version)

    Originally Posted by Ubi-Elyon Go to original post
    Hi laurieb42,

    Many thanks for your feedback, please note our developers are still investigating on this issue.
    I will keep you guys updated, thank you for your patience.

    Facing this issue too. Glad it is being acknowledged.

    Didn´t happen at all while playing offline when I first got the game.
    Freezing started happening after started playing online with the JDU activated
    Usually freezes at loading screen before or after a song, at random moments. I dont know what triggers it.
    Usually happens with JDU songs tho recently it also happened with an ON DISC song.
    Some people say it is related to save data going corrupt or something... I cant confirm if this is true but a patch should help fix that.
    Also should mention that console does not overheat when this happens. It seems stricltly related to the game itself when it is connected to the servers.
    There are times when the freezing happens very very often and others where it may not even happen once.

    Ubisoft I will kindly ask you to priotize fixing this as Im not willing to pay for JDU if it is going to make my console freeze like that.
    I'll try to record a video of this when it happens.
    Share this post

  4. #14
    Ubi-Elyon's Avatar Community Manager
    Join Date
    Oct 2015
    Location
    EMEA CRC
    Posts
    433
    Originally Posted by rodjoh Go to original post
    Facing this issue too. Glad it is being acknowledged.

    Didn´t happen at all while playing offline when I first got the game.
    Freezing started happening after started playing online with the JDU activated
    Usually freezes at loading screen before or after a song, at random moments. I dont know what triggers it.
    Usually happens with JDU songs tho recently it also happened with an ON DISC song.
    Some people say it is related to save data going corrupt or something... I cant confirm if this is true but a patch should help fix that.
    Also should mention that console does not overheat when this happens. It seems stricltly related to the game itself when it is connected to the servers.
    There are times when the freezing happens very very often and others where it may not even happen once.

    Ubisoft I will kindly ask you to priotize fixing this as Im not willing to pay for JDU if it is going to make my console freeze like that.
    I'll try to record a video of this when it happens.
    Hi, many thanks for giving more details. These will help our team to find out more on this issue.
    Please stay tuned on this topic for last updates
    Share this post

  5. #15
    Ubi-Elyon's Avatar Community Manager
    Join Date
    Oct 2015
    Location
    EMEA CRC
    Posts
    433
    Hi all,

    Since the team is still working hard to find this issue, please send a ticket to our support and a compensation plan will be provided to those who encouter this problem.
    Thanks for your understanding
    Share this post

  6. #16

    follow up

    Hi Ubi team.

    Im not ready to say the problem is gone but at least in the last few sessions ive had no issues. I'll keep u posted.
    Share this post

  7. #17
    Ubi-Elyon's Avatar Community Manager
    Join Date
    Oct 2015
    Location
    EMEA CRC
    Posts
    433
    Originally Posted by rodjoh Go to original post
    Hi Ubi team.

    Im not ready to say the problem is gone but at least in the last few sessions ive had no issues. I'll keep u posted.
    that's good, thanks for let us know!
    Share this post

  8. #18
    BlakCake's Avatar Junior Member
    Join Date
    Mar 2016
    Location
    Panama
    Posts
    3

    Video of the freezing on wii u

    Share this post

  9. #19
    Hey there. I placed a ticket as recommended but that wasnt helpful at all. I even linked to this thread and they only told me generic garbage like "try disc in another console".. Cuz yeah i have a spare wii U just laying around.

    Anyway i havent had a crash in a couple weeks now. Hopefully that means it is fixed. I'll keep watching.
    Share this post

  10. #20
    Update: Slowly regaining avatars after there was """no fix""" to my glitch/the "tips" didn't work. Game froze again once as I was re-re-recollecting, but the progress is still saved and everything when I rebooted it.

    The game is just very fragile tbh, it feels like if you go too fast somewhere the game will give up. (Not saying it does, but it feels like it is)

    Also, I'm not sure if it's just me being paranoid but it always feels like I get a buffer whenever I play "Danse (Pop Version)". It might just be a coincidence that it feels like that or again, me being paranoid, so I'm not going to address it as an issue. (Update on this: I just ran it through and there was no buffer, so there's no issue. I said that cause the last time I played it I got a buffer and then I remember another time where I played it and on that time I also got a buffer)
    Share this post