1. #1

    Regular crash in JDU songs - Wii U

    Hi,

    I've read this in so many threads now and now as I've started playing more JDU myself.. I experienced this like three times a day. When playing JDU songs my Wii U will freeze and make a "brrr"/ringing noise. Just as other people explained.

    This happens randomly among the songs, no specific songs. I experience the freeze mostly during dancer selection menu, right before you start the song. I have three more friends with the exact same problem. This is happening to both the digital and disc version of the game.

    JDU also appears laggy at times, the image quality is terrible in the start of songs.. loading menus is not very snappy either. Also exerienced the song catching up with the buffered data, so that you have to wait for the game to buffer more of the song before it continues.

    No its not my connection.. I am alone on a 100/100Mbit connection with very low latency across Europe and there is zero pacakge drops on the connection.. A very stable and reliable connection..

    About time Ubisoft recognizes this as a major problem? It's a service we are paying for.



    I've earlier suggested Ubisoft letting us sync data and keep it on the console, instead of streaming it every time. And that in order to play the synced data, you need to be online at all times, to avoid any issues with legislation.. This will also save data traffic both ways and other problems mentioned above. Not sure if the freeze/crashing is related to connection issues.

    And please don't just tell me to submit a support ticket, bring this up as a major issue instead.
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  2. #2
    Ubisoft: Why are you replying to other posts, but not this one?
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  3. #3
    I noticed that too, but they posted a forum 4 hours before you posted that comment about maintenance being done to the game, so from what it looks like they're aware of the issue.
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  4. #4
    This is a problem with the save file, i had this problem and deleted the save file, and the freezing stopped.
    My theory is something to do with the points....when you cant spend it anymore, you reach certain points and the freezing starts.
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  5. #5
    dont ignore us ubisoft, we need a patch.
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  6. #6
    Ubi-Elyon's Avatar Community Manager
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    Hey guys,

    We're so sorry to come back late with this reply. We've just forward this issue to the dev team and they are currently investigate on it.
    We'll come back to you as soon as possible.

    Thank you for your patience
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  7. #7
    Ubi-Elyon's Avatar Community Manager
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    Hey guys,

    Our game testers couldn't find properly this issue after playing many hours, some issue occurred for loading songs, buffering songs but it is related to network connection.

    Could you please be more specific and provide more information about it?
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  8. #8
    I'd suggest making the game testers play every song (Both on track and Unlimited) along with every alternate mode/mashup. My guess has to do with scores, since when I first got an issue with the game, it was when I played a new song, and afterwards it froze before it could get to the scoring screen.

    Basically in short, try to make the game testers play every song possible and get a score on it (It doesn't have to be 5 stars, it can be like 60 points or something) If the game freezes before the score screen is shown and all the songs haven't been played yet, that might be the problem.
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  9. #9
    Ubi-Elyon's Avatar Community Manager
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    Hi IronicEar979!

    Thank you for providing more info, we will refer to the devs and come back to you as soon as possible.

    By the way, are still the others experiecing the issue?
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  10. #10

    Same problems with xbox

    Can't use JDU with xbox. Songs stop with ubi server errors. Very frusterating. Seems like it has been going on for awhile without a fix??
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