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  1. #1

    Windows 10 - Worst performance!

    Guys, I'm having some problems with ubisoft games in windows 10, especially assassin's creed games. AC Unity, for example, starts with a bad frame rate, around 20fps, and when I was playing in Windows 8.1 my fps stayed around 30fps. AC Syndicate starts normally, around 30fps, but after a while (5 ~ 10 minutes) my fps drop to 25 ~20 fps. And this problem happend in Rainbow Six Siege too, exactly like Syndicate, start normally and fps drop after a while (star around 50fps and drop to 40fps). My other games doesn't have this problem, only ubisoft games.

    To confirm that was Windows 10 the problem, I have back to Windows 8.1 and test all this 3 games, and all run smooth, without fps drop.
    Someone have this problem too? Know some fix? Please help!

    Sorry if I wrote something wrong, I am Brazilian and my english is limited hahaha

    My Specs:
    CPU: AMD FX 8320 3.6Ghz
    GPU: Asus GTX 760 2GB
    Motherboard: GA-970A-UD3 rev. 3
    RAM: Corsair 8GB DDR3 1333Mhz
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  2. #2
    UbiSmarmy's Avatar Community Representative
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    Oct 2015
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    Hey jpzicaa, welcome to the family.

    My first suggestion would be to run the games in compatibility mode as Windows 8 or 8.1. The main issue is that the older Assassin's Creed games don't support Windows 10.

    Another solution is to choose to turn off the Uplay overlay, this has helped a few people to get into their games.

    If you're still unable to play the games please contact Ubisoft Support for more in-depth support.
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  3. #3
    Originally Posted by UbiSmarmy Go to original post
    Hey jpzicaa, welcome to the family.

    My first suggestion would be to run the games in compatibility mode as Windows 8 or 8.1. The main issue is that the older Assassin's Creed games don't support Windows 10.

    Another solution is to choose to turn off the Uplay overlay, this has helped a few people to get into their games.

    If you're still unable to play the games please contact Ubisoft Support for more in-depth support.
    Thanks for the attention to the problem, but nothing of this tips help me. Rainbow Six: Siege and AC Syndicate still have fps drop after a while.

    Someone have some other advice?

    Thanks!
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  4. #4
    Originally Posted by thair7391 Go to original post
    I can tell you why your game's FPS is dropping after a few minutes; your 2 GB of VRAM is filling up and has to replace and stream new textures when it does. I find it hard to believe though that the issue doesn't happen in Windows 8.1 as well; monitor your VRAM usage and see what's going on

    There is always a reason that performance drops. Run some tools and find out why yours is. I realize you feel that Ubisoft should help you since you bought their game, and I don't disagree. But the truth is, they won't. So you'll just have to figure it out yourself. Tell me what you find after monitoring your resources and I'll see if I can help you more.
    I'm sure about it! Windows 8.1 doesn't drop my fps when im playing the game. After all, my other games doesn't has this problem: GTA V, The Witcher 3, Tomb Raider, and other games, only from Ubisoft's has.

    And I don't thing that the problem is VRAM, because I read in some foruns that Windows 10 helps GPUs with low VRAM, adding more MBs from RAM. I don't know if it's true, but in other way, my games run normally in Windows 10, only Ubisof't that has this problem.
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  5. #5
    Originally Posted by thair7391 Go to original post
    Windows has actually done this to a degree since Windows XP; it's called "shared video memory" rather than discrete video memory. But system RAM is MUCH MUCH slower than the GDDR5 or HBM RAM in your video card, so it will still causing stuttering and freezing and FPS drops when your discrete RAM fills up because it has to begin reading form regular RAM which is at a much slower speed. As far as it being Ubisoft only titles. to be honest, they probably have some of the most memory hungry PC games out there.... The absolute minimum you can really expect to see on Syndicate is 2.5 GB of usage. All of those other titles scale much better than Syndicate and there are plenty of graphical options to allow you to cater to your system specifications; Syndicate not so much.

    As far as what is causing your FPS drops, we can make suppositions all day about what is causing this, but you can easily prove whether or not it is your VRAM filling up. Just run some tools as I recommended earlier to monitor your resources when your frames start to drop. That will answer this question.
    Well, anyway, thanks for the attencion! I will download some program to monitoring my vram and other elements. Do you suggest some good program to do this?
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  6. #6
    Originally Posted by thair7391 Go to original post
    Download MSI afterburner. Go into the settings to enable the OSD (on screen display; make note of the hotkey to enable it in game). Choose what items you want enabled to monitor. In your case, i would just have CPU, your GPU usage, GPU VRAM uasge, GPU temperature, and also your framerate. When you are in game and enable this display you'll see in the top left your numbers. Make note of your frame rate when it starts to drop and see if your VRAM usage is just hitting that 2 GB mark
    Well, I monitor my games in both version of the Windows, the 8.1 and 10, and GPU usage, CPU usage, VRAM usage, GPU temperature is also the same thing. The VRAM is hitting 2GB, but the difference is in Win 8.1 I don't have FPS drop, while in Win 10 my FPS is dropping hardly. What is going on here?

    Please, someone have some advice to me??
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  7. #7
    Originally Posted by jpzicaa Go to original post
    Well, I monitor my games in both version of the Windows, the 8.1 and 10, and GPU usage, CPU usage, VRAM usage, GPU temperature is also the same thing. The VRAM is hitting 2GB, but the difference is in Win 8.1 I don't have FPS drop, while in Win 10 my FPS is dropping hardly. What is going on here?

    Please, someone have some advice to me??
    May I ask how you are comparing OS's so quickly, are you really reinstalling Windows each time to compare?
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  8. #8
    Originally Posted by Jessigirl2013 Go to original post
    May I ask how you are comparing OS's so quickly, are you really reinstalling Windows each time to compare?
    No, I have dual-boot (windows 10 and windows 8.1). I has only windows 10 when I noted that problem, and after that a made a dual boot with this systems. I have this PC only for games, and all my games runs better on Windows 10, with Ubisoft's games exception. And I dont compare so quickly, I pass around a mounth trying to solve that, and comparing with Windows 8.1 system.

    And I have assurance that isn't hardware problem, because rarely, when I was trying to play AC Unity, for example, the game stats with a bad framerate and after some seconds, oddly, my framerate backs to normal (30 fps constantly), but this happend rarely. When I restart the game, the fps are terrible again.
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  9. #9
    Originally Posted by thair7391 Go to original post
    Could be dual-booting. Hopefully he's not using the VIrtualBox 3D driver for DirectX compatibility in the guest OS!!
    Haha, ok that makes sense.

    Originally Posted by jpzicaa Go to original post
    No, I have dual-boot (windows 10 and windows 8.1). I has only windows 10 when I noted that problem, and after that a made a dual boot with this systems. I have this PC only for games, and all my games runs better on Windows 10, with Ubisoft's games exception. And I dont compare so quickly, I pass around a mounth trying to solve that, and comparing with Windows 8.1 system.

    And I have assurance that isn't hardware problem, because rarely, when I was trying to play AC Unity, for example, the game stats with a bad framerate and after some seconds, oddly, my framerate backs to normal (30 fps constantly), but this happend rarely. When I restart the game, the fps are terrible again.
    Have you tried checking background processes? I assume win 10 has more so perhaps stop some of them and see?
    I'm not exactly an FPS buff so I'm just putting something out there.
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  10. #10
    Originally Posted by Jessigirl2013 Go to original post
    Haha, ok that makes sense.



    Have you tried checking background processes? I assume win 10 has more so perhaps stop some of them and see?
    I'm not exactly an FPS buff so I'm just putting something out there.
    Well, I will try that. Thanks for the attention!
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