I purchased the unlimited 3 months, total charged to my card was $15.89
After the purchase I went back into the game and it's asking for a valid subscription. Takes me back to the e-shop to purchase it again. Going in circles here.
I've already paid for it and have the receipt, how can I get my game to sync up or somehow acknowledge that we've paid for the subscription?
Very frustrated.
Hi pulsar84,
I'm very sorry that it's taken a few days to get to you. Has the issue been resolved, or are you still unable to access the Unlimited content?
If the situation is still occurring, please contact our support here. If you submit a support ticket (though "My Questions") please attach a screenshot or photo of your proof of purchase.
Thank you for responding, I spent 4 hours on the phone with Nintendo yesterday trying to resolve this issue. They were unsuccessful and emailed me that they issued a refund to my e-shop account so that I may purchase it again but they did not actually credit my account. Once I get this credit I will attempt again.
Alright, pulasar84! If you would, please keep me informed on the status of your JDU account.Originally Posted by pulsar84 Go to original post