1. #1

    Just Dance Unlimited (Wii U) crashes.

    Everytime I want to play some songs on Unlimited Wii U crashes, I have written the ones that causes my Wii crashes.

    Asereje (The Ketchup Song) [Middle of the song]
    Just a Gigolo [Before score menu]
    Baby... One more time
    Oops... I did it again
    Heart of Glass (Since october) [Dancer selection screen]
    Starships [WVC]
    ET [WVC]
    Share this post

  2. #2
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    Hi Dreaming_Boy,

    Welcome to the forums!

    Have you retried any of the listed songs to see if the crashes repeat at or near the same points?
    Share this post

  3. #3
    Originally Posted by Dreaming_Boy Go to original post
    Everytime I want to play some songs on Unlimited Wii U crashes, I have written the ones that causes my Wii crashes.

    Asereje (The Ketchup Song) [Middle of the song]
    Just a Gigolo [Before score menu]
    Baby... One more time
    Oops... I did it again
    Heart of Glass (Since october) [Dancer selection screen]
    Starships [WVC]
    ET [WVC]
    UbiVertigo: Do Unlimited songs get streamed or downloaded before you can play them? I feel that they get streamed, as there is a slight delay when picking songs (before you hear the preview music).

    Could we be speaking of a bandwidth issue here? Dreaming_Boy, have you just started playing Unlimited or have you tried many other songs on Unlimited?

    Also, please verify if it is the same part of the songs that keep making your Wii U to crash.
    Share this post

  4. #4
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    Originally Posted by Shelke88 Go to original post
    UbiVertigo: Do Unlimited songs get streamed or downloaded before you can play them? I feel that they get streamed, as there is a slight delay when picking songs (before you hear the preview music).

    Could we be speaking of a bandwidth issue here? Dreaming_Boy, have you just started playing Unlimited or have you tried many other songs on Unlimited?

    Also, please verify if it is the same part of the songs that keep making your Wii U to crash.
    JDU songs are streamed, correct. That's why JDU songs will sometimes take a moment to reach full resolution. This is why I'm interested to see if Dreaming_Boy's problems are repeatable to the song. If it's more random, then you're right (again), it's probably a connection issue of some sort.
    Share this post

  5. #5
    Yes, always at the same point. That why I have published in this way
    Share this post

  6. #6
    Originally Posted by Dreaming_Boy Go to original post
    Yes, always at the same point. That why I have published in this way
    Always at this point, before score screen:

    All of those songs, and now "Hot N' Cold" and "Applause"
    Share this post

  7. #7
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    Dreaming_Boy,

    Thanks for posting the video! I definitely recommend submitting a support ticket here, especially since the problem seems to be getting worse. Now that I see the tablet controller is also freezing at the end of the song, I don't think it's a connection issue. My best guesses would be corrupted data or possibly a hardware issue (though it's too early for me to say).

    Deleting and re-installing your JD16 might resolve the issue, but you would lose all of your in-game progress. Let me know which, if either, of these steps you try and if either helps.
    Share this post

  8. #8
    But, I'll still having my Unlimited subscription, right?
    Share this post

  9. #9
    Hello Just Dance Team,

    I have the same Problem like Dreaming_Boy but in my case it's getting worse...
    I start the game, dance to any song and it crashes at the end EVERYTIME!
    It doesn't matter if the song is from Unlimited or not... therefore more precisely I cannot play Just Dance anymore.

    I got this problem once before but I was able to solve it by deleting the save data, but it came back again and I still dunno what the cause it is...
    So please, are there no opportunities to solve the crash problem in another way? Cause it's really frustrating and also It's very sad to lose the whole game progress

    yours faithfully,

    Maik aka qrAbsolut
    Share this post

  10. #10
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    qrAbsolut,

    Are you also playing on the WiiU?

    Originally Posted by Dreaming_Boy Go to original post
    But, I'll still having my Unlimited subscription, right?
    Dearming_Boy,

    Yes, your JDU account is tied to your WiiU and Uplay account.
    Share this post