It's been a month and I still can't see or claim any gifts | Forums

[makakazo]

Same problem here. My giftbox has not been working for a month or so. It seems that I can send gifts, but I can't receive them. Should I expect it to get fixed automatically?

[Ubi-JollyCharly]

Hi everyone,

We are aware there is an issue with the gifts for some players. We are working on it!

We are sorry for the inconvenience.

JollyCharly

[UK-Saucy-TFG]

Hopefully this will be sorted really soon. Its not fair being beat all the time by people with loads of golden tickets to use, when I just have the few I manage to win on the loot wheel.

[Ubi-JollyCharly]

Hi everyone,

RL team is currently working on a lead to fix this issue.
To help them reproducing and understanding the problem, could you please let us know if :
Is the device time always on "automatic" while playing?
At some point, has the time been manually changed?

Thanks a lot for your answers!

JollyCharly

[babobu]

same in here!