1. #21

    I Can´t Install Just Dance Controller in my Cell Phone

    Help Please:

    I Can´t Install Just Dance Controller in my Cell Phone. After I download the software using Play Store, then I always get a Message that it is not possible to Install it, and I get an Error Message Number -18.

    My Cell Phone is Samsung Galaxy Core II (SM-G355M), with Android Version 4.4.2, with 400 MB of free Memory to install the software.

    I would be grateful if someone could tell me how can I fix this trouble.

    Regards
     1 people found this helpful
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  2. #22
    All button on main screen are untouchable except "help" button, and it doesn't detected with Just Dance 2017 on PC.

    - Just Dance 2017
    - PC Digital
    - ASUS ZenFone 4 (ASUS_T00I)

    Please fix this because I want to play this game so bad
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  3. #23
    Just Dance 2017
    PS4
    Iphone 6
    I cannot connect , both are on same network.
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  4. #24
    Originally Posted by ULTIMATETANO Go to original post
    Was having trouble with just dance app not finding my xbox one. Went into xbox settings under smartglass and enabled allow smartglass devices and now the app works perfect
    Man, it just worked! Thanks!
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  5. #25

    Just dance 2017 controller App

    Hi all,

    I have had the game since before Christmas and the game worked fine for the 1st month, i have not used the game for some time and now cannot connect any of the phones in the household.

    Game: Just Dance 2017
    Platform: Xbox One S
    Model Samsung Galaxy S7 SM-G930F
    Model Samsung Galaxy S5 SM-G900F


    Hope you can help as i feel a little let down purchased the game hoping to use it and now seems to be a waste.

    I have followed all the FAQ's and even re installed the game. the connection has a green tick by it so as far as i can see there should not be an issue but just keeps saying hold on warm up, i have even entered the IP address as requested and still will not connect.
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  6. #26
    UbiBlack_Widow9's Avatar Community Representative
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    Please make sure to get in touch with our Support team so they can assist you. Let them know you've tried the troubleshooting and different phones as well.
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  7. #27
    The game and controller app launch without problem, but the game can't find the phone.
    I've checked the FAQ and tried to launch the app after the game starts scanning, PC on LAN and phone on WiFi, both on WiFi and even tried in a different network, but no success yet.

    Game: Just Dance 2017
    Platform: PC (Uplay)
    Device: Zenfone 5 (ASUS_T00J)
    SO: Android 5.0.

    On the playstore page there are several people reporting that after some update the app stopped working on their zenfones too.
    I have the same problem with the ghost recon wildlands HQ app. I went to the support team but no answer yet.
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  8. #28
    Originally Posted by U-N-U-S-E-D Go to original post
    All button on main screen are untouchable except "help" button, and it doesn't detected with Just Dance 2017 on PC.

    - Just Dance 2017
    - PC Digital
    - ASUS ZenFone 4 (ASUS_T00I)

    Please fix this because I want to play this game so bad
    Did you make it work? I have a similar cellphone (T00J) but can't make it work.
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  9. #29
    Thanks. Life saver!!!
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  10. #30

    Thanks

    Originally Posted by cooorpse Go to original post
    Man, it just worked! Thanks!
    Life saver!!! Thank you
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