Can't connect to the store + lost data | Forums

[armanfak]

As the title says, I am connected to internet, my Bunker works perfectly but I just cannot connect to the Store. My network speed is pretty high, there's no reason not to connect to Store. I want to buy the new bundle but damn, cant! Help me out here fellas.

[hippoh]

I'm having the same exact problem. Connected to internet, uplay, bunker, etc, but everything in store is grayed out and when I try to connect to the store it just times out and says it can't connect.

I want to be able to give you my money!

[Jaybone2323]

Problem coincided with new Christmas update. No problems with other games using in-app purchases.

[Playyar--32]

yes guys solution is here http://forums.ubi.com/showthread.php...o-resolve-this

temporary solution is to reinstall the game

[laurensbeerten]

Hey guys

I don't know what to do, but this is what happened:

1. Coudn't connect to the store, wanted to buy x-mas bundle.
2. Couldn't connect to Uplay anymore.
3. After 2 days, still the same problem, so I decided to try to "create a new account",
when I did this, all my saved data disappeared
4. I deleted the game, re-installed it, trying to connect again to my official Uplay account (connected via facebook),
but I still can't connect, neither I have my saved data again.

What do I have to do?
Can I have my saved data again?
I was lvl 52, quite much playing Trials Frontier, all my bikes were upgraded..

Kind regards
Laurens

[Playyar--32]

Hey guys

I don't know what to do, but this is what happened:

1. Coudn't connect to the store, wanted to buy x-mas bundle.
2. Couldn't connect to Uplay anymore.
3. After 2 days, still the same problem, so I decided to try to "create a new account",
when I did this, all my saved data disappeared
4. I deleted the game, re-installed it, trying to connect again to my official Uplay account (connected via facebook),
but I still can't connect, neither I have my saved data again.

What do I have to do?
Can I have my saved data again?
I was lvl 52, quite much playing Trials Frontier, all my bikes were upgraded..

Kind regards
Laurens

When you log in with your main account (the one where you are level 52)

when asked to load a save you can't choose from server/uplay ? there is no pop up ?

Idk much about the facebook-uplay relation

[laurensbeerten]

When you log in with your main account (the one where you are level 52)

when asked to load a save you can't choose from server/uplay ? there is no pop up ?

Idk much about the facebook-uplay relation

No, After I reinstalled the game and played the starting maps, there is "join us" and "connect".
I click on it and then "connect with facebook", the first time I could fill in. Then it started loading, but immediatly stopped and went back to the main screen.
Since then I see only the main screen to login or connect with facebook, just can't connect.

[Playyar--32]

alright then, i would suggest you open a ticket https://support.ubi.com or wait for someone else here to help

[rversluijs]

I had this same issue. I read this tip here http://forums.ubi.com/showthread.php...1#post11241851
You need to download the uplay app which is ble to login and accept the new terms & conditions. After i didnt get that popup of missing fields. I was then able to download my old progress again, the fb linking is just for the friends i guess. It doesnt download progress.

Login in online throug a browser doesnt seem to work, there is no server response after couple seconds and keeps showing a load bar.

Hope this helps