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Community Representative
Hello and welcome to the forums! Please follow the instructions listed in post #19 above to get help for this issue.
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Junior Member
Id 34330116
I have this problem too black screen in one of lvls i can not do anythink pls help
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Ubisoft Support Staff
Hello there Reksop2! Welcome to the forums 
I would recommend opening a support ticket so our dedicated mobile team can take a closer look at this for you. You can reach our support teams here:
- Open a Support ticket
- Start a Live chat (Please check your regional opening times!)
When contacting the team, please include the make/model of your device. Thanks!
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Junior Member
Black Screen
I have a black screen too, ID is 397407.
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Junior Member
Pantalla en negro Raiman Aventure
Hola también mi pantalla se puso en negro a nivel de la aventura 66...me pueden ayudar con eso? Mi ID de perfil es 34058455
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Junior Member
Black Screen
I have a black screen too, ID is .33930757
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Ubisoft Support Staff
Hey folks - as stated a few times in this thread, if you're experiencing this issue please create a ticket using the Support website, and we'll be happy to help you out!
I'm closing this thread so this is the last post - please contact us personally!