Still only got the one track.... | Forums

[Fevves]

Concerning the Squirrel, I asked the devs to confirm, but it doesn't mean anything. It should be visible on every pop-up, it is not a sign of a better reward. Do you guys have examples where there is no squirrel?

JollyCharly

The latest one (as the rest of them): http://www.mediafire.com/convkey/0da...1x2f8lgn6g.jpg

[NOBBYHOBSON]

*Ubi-JollyCharly will you stop saying there is no bug when there clearly is as I've mentioned it before numerous times.
There is a bug where the path between balance Avenue and skater paradise is yellow, signifying a tier 2 track at the cost of 10 fuel.
The track is a tier 1 track costing 5 fuel to run so it should be a green path. This is a BUG with the event stop denying it.
It is not a coincidence that people with this bug are NOT getting any tracks and people without it are.
Please let the devs know about this as I'm afraid it's the cause of me and others having no more tracks.
On yes and I have been in the top 0.1% for all the event.

Edit: I see the squirrel with every gift.

[Ubi-JollyCharly]

The latest one (as the rest of them): http://www.mediafire.com/convkey/0da...1x2f8lgn6g.jpg

Thanks for the screenshot!
I transfered it to the devs, they'll have a look into it. We should have an answer soon. I'll be off for a couple of days from tomorrow afternoon, so if I don't have info by then, do not hesitate to go to the QA corner and ask G00nzi

*Ubi-JollyCharly will you stop saying there is no bug when there clearly is as I've mentioned it before numerous times.
There is a bug where the path between balance Avenue and skater paradise is yellow, signifying a tier 2 track at the cost of 10 fuel.
The track is a tier 1 track costing 5 fuel to run so it should be a green path. This is a BUG with the event stop denying it.
It is not a coincidence that people with this bug are NOT getting any tracks and people without it are.
Please let the devs know about this as I'm afraid it's the cause of me and others having no more tracks.
On yes and I have been in the top 0.1% for all the event.

Edit: I see the squirrel with every gift.

Hello NOBBYHOBSON,

This has been mentioned already (here), and the explanation is that it turns green when you get the next track. It is a small display error, but it has nothing to do with the gift drop rate. I asked again to be sure, and I've been confirmed it is in any case related.
And I am not denying anything, I am just giving you the information I have, and so far this is the conclusions the QA team made from testing the event.

JollyCharly

[xitooner]

Also, K1Xwarrior, even though you're being subtle about it, I know you're cheating. Either that or the leader-board is bugging out to your advantage. Anytime someone gets near their score it gets bumped up just enough to be unreachable
....
That certainly isn't 4 hours between each time everyone else gets to 'have a go' lol.

K1XWarriors scores in your screenshots
12:03:54 25485
02:05:11 26467 earned 982
03:10:26 27322 earned 855

Those are legit earning amounts (anything up to 1400 is possible if you use gems... but 1400 would take 2 perfect 150 gift runs and four 200 loot-wheel bonuses so its not very likely).

And the time between is nothing too remarkable. Remember he isnt on the same exact cycle as you, and he has flexibility in WHEN he makes his runs within his 4-hour rounds. I'll give you an example of what my opponents are seeing, and it appears even worse than K1XWarriors does...

My cycle is roughly: 12:30 AM, 4:30AM, 8:83:am....

At 12:35 AM, I make around 900 (800-950 is pretty typical if you are using gems and know how to get high points on gift runs).
I go to sleep, like sane people do at midnite.
I wake up at 8:10... and...only have 20 minutes left on the OTHER 4-hour cycle
At 8:20AM I earn another 900
(cycle restarts 10 minutes later)
At 8:35 AM, I earn another 900

The other folks only saw my scores rise and pass them up, and they saw it go up 1800 in 15 minutes. But its all perfectly fine.. but looks way worse than K1XWarriors. (And to the 4 other people who are within 200-500 of me for the last 4 days and cant quite catch up....you are every bit as dedicated and all its going to take is some lucky rolls for you and some unlucky ones for me and you'll beat me)

I am not going to say he isnt cheating (Android does have more than its usual share of cheaters)... just saying you havent proven it yet, and you'll need to do more screenshots over time to prove it. I hope/expect you will just convince yourself he isnt cheating though....

[xitooner]

As I said before, and as T0ffler implied, there is no bug on the event. I asked the devs many times, T0ffler is part of the QA team, it is their job to check bugs.
The issue is about balancing, meaning the stats the devs implemented in the event to generate this "randomness". As for any other feature in the game, it is really important to have the right balance, so that the game is not too easy, neither too hard.
In this particular Xmas event, considering you're feedback, it seems like the balancing we chose is ill-adapted to some players. The event is working as planned, therefore there is no bug. But the event is not appreciated as planned, so we can assume there is a balancing issue

Thats all just semantics from the customer perspective, Charly. RL coded and tested this prior to release for public consumption, and they missed something. (it happens) If you arent delivering the content in the way you intended, its a bug. You might think it sounds better calling it a "problem" or an "issue"... you pick the word. But it was under RLs area of responsibility, and not what was desired/intended, no matter how you say it ... which means calling it a BUG is as good as any.

I really dont care what side of the boat the hole is in thats causing your boat to sink. You can call it a hole...or a "flotation issue" if you want. The point is, the boat is leaking.... and there will come a time in the near future when the boat will have sunk. As a person in the sinking boat, its of minor importance whether the QA team missed the leak on their side of the boat, or the dev team made the leak on their side.

The real question is... what will you guys do about it? Only partly talking about the actual bug...I respect RLs ability to fix it and hope they can do so in a way that helps everyone before the event is over. But what will RL do about the consequences caused by the bug?

[tomtraimond]

Hello ambsan47,

As I said before, and as T0ffler implied, there is no bug on the event. I asked the devs many times, T0ffler is part of the QA team, it is their job to check bugs.
The issue is about balancing, meaning the stats the devs implemented in the event to generate this "randomness". As for any other feature in the game, it is really important to have the right balance, so that the game is not too easy, neither too hard.
In this particular Xmas event, considering you're feedback, it seems like the balancing we chose is ill-adapted to some players. The event is working as planned, therefore there is no bug. But the event is not appreciated as planned, so we can assume there is a balancing issue.

JollyCharly

JollyCharly,
if you look at my previous post(page 12 #111 and page 13 #123) you'll see that i put to light this balancing issue...
One week later You recognize that there is actually a problem...Better late than never...

Also

And me, I though Christmas was all about giving...

I GAVE time and MONEY in this event by hoping to receive tracks(most valuable prize for competitive riders)with for only reward frustration...

Now with this known issue of balance has redlynx planned something for the riders affected by this problem???

EDIT: xitooner posted his message while I wrote mine,funny to see was how the two messages are alike
Thank you xitooner to have retranscribed in real English what I wanted to say!!!

[Ubi-JollyCharly]

Thats all just semantics from the customer perspective, Charly. RL coded and tested this prior to release for public consumption, and they missed something. (it happens) If you arent delivering the content in the way you intended, its a bug. You might think it sounds better calling it a "problem" or an "issue"... you pick the word. But its not what was desired, no matter how you say it ... which means its a BUG.

I really dont care what side of the boat the hole is in thats causing your boat to sink. You can call it a hole...or a "flotation issue" if you want. The point is, the boat is leaking.... and there will come a time in the near future when the boat will have sunk. As a person in the sinking boat, its of minor importance whether the QA team allowed the leak, or the dev team made the leak. . . thats just assigning blame.

The real question is... what will you guys do about it? Not really talking about the bug...I expect that and respect RLs ability to fix it. But what will RL do about the consequences caused by the bug?

Hello Xitooner,

I am sorry, but it is not semantics. The difference between a bug and a balancing issue is technically clear and simple.
A bug is a defect in the code. Here we are not facing a defect in the event code, ergo it is not a bug. I just wanted to clear that distinction, because a bug isn't on purpose, but the event is working as intended. Now we agree to say that it didn't match RL expectations because some players are highly unhappy about it.
We can analyse how much we can increase the drop rate for tracks so that players satisfaction reach an acceptable level.
But it is not a default in the code that developers can fix. If it was the case, it would have been fixed by now. This is all I wanted to say.
The situation is a bit more complicated than a bug, which is why it takes some times to figure out what are the best next steps.

JollyCharly,
if you look at my previous post(page 12 #111 and page 13 #123) you'll see that i put to light this balancing issue...
One week later You recognize that there is actually a problem...Better late than never...

Also

I GAVE time and MONEY in this event by hoping to receive tracks(most valuable prize for competitive riders)with for only reward frustration...

Now with this known issue of balance has redlynx planned something for the riders affected by this problem???

EDIT: xitooner posted his message while I wrote mine,funny to see was how the two messages are alike
Thank you xitooner to have retranscribed in real English what I wanted to say!!!

Hello tomtraimond,

To confirm there is a balancing issue, it is necessary to look into the numbers, analyzing how many players received how many tracks, what is the rate of players highly engaged in the event that didn't receive more than X tracks, etc.
And this can't be fairly analysed if we don't have enough numbers, so it does take time to confirm. And I would surely not decide by myself if there is a balancing issue, since I don't have those data.
I am sorry I couldn't confirm before there was an issue, but it was simply impossible. So I'd rather say "be patient until we have a better overview of the event", than "yes there is an issue" when I don't know for sure.

For now nothing is settled, we still are considering different options that will be satisfying for everyone. But I am sure a solution will be found, so that your engagement in the event get rightfully rewarded

JollyCharly

[rayau98]

I agree 100% with tomtraimond and xitooner

This event is not working as intended for everyone.

There is a disparity where some players are receiving gifted tracks, but some players are playing at least the same amount of time (if not more) and getting nothing, and i suspect will continue to get nothing!

To get no tracks from 170+ gifts is surely not down to 'bad luck'.

[xitooner]

A bug is a defect in the code. Here we are not facing a defect in the event code, ergo it is not a bug. I just wanted to clear that distinction, because a bug isn't on purpose, but the event is working as intended. Now we agree to say that it didn't match RL expectations because some players are highly unhappy about it.

All I can agree with here is that you are very desperate to put a positive spin on anything thats being said.

You have a very selective idea of what is "event code". The issue is only occurring during the event, and its consequences are purely event-related. A design was made/reviewed for the event, code was written for the event... testing was made on the event as a whole .... ergo, a bug in the way the event was designed/developed. But as I said.. I dont care what YOU call it. I will continue to call it a bug.

I am assuming you didnt intend to piss your customers off and make them work long hours to get nothing; that would be bad for business. So its not working as intended, by ANYONES standards.

I sorely miss the days when companies acknowledged their issues, and did not try to hide behind a wall of carefully phrased political-correctness. I truly think your attempts to play this down is hurting RLs reputation far more than if you honestly acknowledged RL caused the problem, instead of saying junk like "we agree to say that it didn't match RL expectations because some players are highly unhappy about it".

[MaknHosLegsShvr]

K1XWarriors scores in your screenshots

No matter how you slice and dice it, 3 scores in a 4 hour span isn't possible. All of those were taken within a 3 hour span. It just ain't happening. Something is goofy. Either a cheat, or the leaderboard messed up. Plain and simple math. It is what it is.

As long as I get a track at the end of the week for being in the top 20%, I could care less.