1. #1

    Challenger Track Pack Bundle

    I bought the Challenger Track Pack Bundle thinking had new tracks.
    Please give me back the 550 gems
    Share this post

  2. #2
    I done the same. I just put a ticket in support. They usually fix things pretty quick. But dont see why i was even offered what i already owned
    Share this post

  3. #3
    Originally Posted by JUSTGREEN.NI Go to original post
    I done the same. I just put a ticket in support. They usually fix things pretty quick. But dont see why i was even offered what i already owned

    Where you can open a ticket for support?
    Share this post

  4. #4
    Share this post

  5. #5
    Ubi-JollyCharly's Avatar Community Developer
    Join Date
    Nov 2015
    Posts
    793
    Hello,

    As I said here, you can try to ask the support for a refund if you already had all the tracks, but the content of the bundle is quite clearly displayed.

    @hector_evil, you can contact the support ingame, or via this online form : https://support.ubi.com/

    JollyCharly
    Share this post

  6. #6
    Originally Posted by Ubi-JollyCharly Go to original post
    Hello,

    As I said here, you can try to ask the support for a refund if you already had all the tracks, but the content of the bundle is quite clearly displayed.

    @hector_evil, you can contact the support ingame, or via this online form : https://support.ubi.com/

    JollyCharly
    No! The content of the bundle was not clearly displayed! In Russian language the description was completely misleading and untrue!
    Share this post

  7. #7
    It wasn't that clear. Also it's the first time i have been offered what I already own. Either way i think we're due a refund of 550 gems they're not easy to come by
    Share this post